OIT Systems Maintenance, Thurs. April 6 from 12:01AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/06/2023 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:


Server Maintenance
Description of change: OIT will be performing server maintenance on several core systems from 12:00am to 4:00am. During this time, the undergraduate application, MyOwl Services, Owl KPIs, and Owl Files will be unavailable.
Downtime window start: 04/06/2023 12:01 AM
Downtime window end: 04/06/2023 4:00 AM
Affected services: The undergraduate application, MyOwl Services, Owl KPIs, and Owl Files will be unavailable.
End-user impact:The undergraduate application, MyOwl Services, Owl KPIs, and Owl Files will be unavailable.


Text update to undergraduate international email acknowledgment
Description of change: OIT will update the wording and remove fax number on international email acknowledgement
Downtime window start: 04/06/2023 12:01 AM
Downtime window end: 04/06/2023 12:10 AM
Affected services: Not applicable
End-user impact: No end-user impact is expected


Adding term name in welcome message for early start students in Owldone
Description of change: Term name was added to welcome message to be displayed to ESP students.
Downtime window start: 04/04/2023 6:00 PM
Downtime window end: 04/04/2023 6:01 PM
Affected services: OwlDone
End-user impact: No end-user impact is expected.


Update the transcript received date in Banner
Description of change: For SSAR transcripts, in Banner, the transcript received date needs to reflect the SSAR load date to Banner instead of SSAR submission’s date.
Downtime window start: 04/06/2023 3:00 AM
Downtime window end: 04/06/2023 8:00 AM
Affected services: Banner
End-user impact: Undergraduate applicants


eTranscript Deployment in Banner Production
Description of change: Ellucian eTranscripts with FAU customization have been implemented that enables secure, real-time electronic authentication, production, and transfer of PDF transcripts between the National Student Clearinghouse® and FAU student system. This allows students and alumni to request their transcripts at any time and receive an official transcript PDF.
Downtime window start: 04/06/2023 3:00 AM
Downtime window end: 04/06/2023 8:00 AM
Affected services: Banner
End-user impact: No end-user impact is expected.


Banner function program change
Description of change: OIT will update the financial aid counselor assign function program for 202301.
Downtime window start: 04/06/2023 12:01 AM
Downtime window end: 04/06/2023 12:10 AM
Affected services: Banner
End-user impact: No end-user impact is expected.


Modification to Oracle Identity Management View
Description of change: OIT will adjust some fields in Oracle Identity Management system
Downtime window start: 04/06/2023 12:01 AM
Downtime window end: 04/06/2023 1:00 AM
Affected services: Banner
End-user impact: No end-user impact is expected.


Adding term name in welcome message for early start students in Owldone
Description of change: Term name was added to welcome message to be displayed to ESP students.
Downtime window start: 04/04/2023 6:00 PM
Downtime window end: 04/04/2023 6:01 PM
Affected services: OwlDone
End-user impact: No end-user impact is expected.


OIM View student flag criteria modification
Description of change: OIT will change logic for students to allow for their account to remain active 1 year after graduation.
Downtime window start: 04/06/2023 12:01 AM
Downtime window end: 04/06/2023 12:10 AM
Affected services: Oracle Identity Management (OIM)
End-user impact: No end-user impact is expected during the change.


REDCAP Maintenance
Description of change: Research Computing will be performing updates to REDCap. During this time REDCap will not be available
Downtime window start: 04/06/2023 12:00 AM
Downtime window end: 04/06/2023 3:00 AM
Affected services: RedCAP
End-user impact: During this time REDCap will be offline and not able to be used


Posted in Banner and Admin Systems, Systems, Uncategorized