[UPDATE] AT&T Connectivity Issues to FAU

The connectivity issues between AT&T and FAU appear to be improving and FAU services should be generally available to users on AT&T internet connections at this time. We are still seeing small amounts of packet loss, however, affecting both AT&T and Comcast. These disruptions appear to be the result of several fiber cuts across south Florida causing congestion at ISPs.

Posted in Canvas / LMS, Network and Telecom

AT&T Connectivity Issues to FAU

AT&T internet users are currently experiencing issues connecting to FAU. Other internet service providers that utilize AT&T connectivity may also be affected. As a result of these issues, some users will experience dropped traffic, slow-loading web pages, and other degradation of performance. We will provide an update when we have more information.

Posted in Canvas / LMS, Instructional Technologies, Network and Telecom

OIT Systems Maintenance, Thurs. Oct 26 from 12:01AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/26/2023 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

REDCap Update
Description of change: his is a routine REDCap update. Will be offline during update.
Downtime window start: 10/26/2023 12:00 AM
Downtime window end: 10/26/2023 2:00 AM
Affected services: REDCap
End-user impact: Service will be offline during update.

Modifications to accommodate the new CLT Exam
Description of change: OIT will update Banner to accomodate for the new CLT Exam
Downtime window start: 10/26/2023 3:00 AM
Downtime window end: 10/26/2023 7:00 AM
Affected services: Financial Aid/Admissions
End-user impact: No end-user impact is expected.

Posted in Banner and Admin Systems, Research Computing

[RESOLVED] Some MyFAU Modules may not load properly

The issue has been resolved and MyFAU is fully functioning at this time.


We are currently investigating why certain MyFAU modules may not properly load. If a part of the MyFAU page will not load properly, refreshing may resolve the issue.

We are working to resolve this as soon possible and apologize for any inconvenience.


Posted in Educational Technologies, Email, Systems, Uncategorized