We are currently investigating an issue preventing users from logging in to the OnBase production environment. More information will be reported as it becomes available.
Internal email delivery issue
An email server on the Boca Raton campus that handles email delivery for smtp.fau.edu is currently unavailable if using the IP address 131.91.100.169. If you are using a fully qualified DNS entry of smtp.fau.edu there is no interruption of service. A workaround to this issue is to use the IP 131.91.252.65 until the problem is resolved. We are currently working with our vendor on a solution and apologize for the inconvenience.
Thank you,
Office of Information Technology
[RESOLVED] Single Sign On issues
We are currently experiencing issues with single-sign on. The user will be presented with an error message when attempting to sign in to services such as Workday, Canvas, Helpdesk, Blackboard, and any other application that is utilizing single-sign on. Our team is working on restoring services as soon as possible.
We apologize for the inconvenience this may cause.
OIT
Off Campus Connect (EZproxy) maintenance
On Thursday 5/11/2017, the EZproxy service will be undergoing maintenance from 3-6am. During this time services normally accessed via https://login.ezproxy.fau.edu or http://ezproxy.fau.edu will not be available.
We apologize for any inconvenience this may cause.
OIT
Posted in Systems
[Resolved] Intermittent access to Blackboard
The intermittent access to Blackboard has been resolved.
Posted in Educational Technologies, Systems
Intermittent access to Blackboard
OIT is currently investing a problem with intermittent access to Blackboard. We hope to speedily correct any issues found and apologize for the inconvenience.
Posted in Educational Technologies, Systems
[ongoing] Email delay
OIT is still experiencing email delays, now between 10-20 minutes. We are still closely monitoring this and will provide another update at 11:30am.
Email delay
OIT is currently experiencing an email delay of 20-30 minutes due to a heavy increase in email traffic. We are closely monitoring this and will provide another update in 20 minutes. We apologize for the delay.
[RESOLVED] OIT File Server Migration (ANDI drives) still going
UPDATE 8:10AM
The migration has been completed and all ANDI drives are functioning as normal again. You may need to log off and back on in order for the drive to properly map.
We appreciate your patience during this time.
OIT
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UPDATE 8:05AM
We are still working on the migration of the ANDI drives. We will post another update at 8:30am.
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The migration of ANDI drives are taking longer than anticipated. We are closely monitoring the transfer but have no ETA as of yet. OIT will post another update at 8am. We apologize for any inconvenience.
Thank you,
OIT
Posted in Systems
OIT Systems Maintenance, Saturday May 14th, 5-8am
OIT will be replacing an aging server rack and its networking components with a newer rack. This move could affect services such as Banner, Blackboard, Sharepoint and the like. However, no end user impact is expected.
Posted in Network and Telecom, Systems