Resolved: Single Sign-On Issues

Single Sign-on failed to work as expected this evening October 20th, 2015. We have corrected the problem and will monitor the servers for the next few hours. We have confirmed that Blackboard, Workday, EZProxy, OwlApps (Google Applications) and other related services are now accessible.

Posted in Banner and Admin Systems, Educational Technologies, Email, Systems, Workday

[Resolved] ANDISEC Accessibility

ANDISEC drives should now be accessible.

Posted in Banner and Admin Systems, Educational Technologies, Email

Single Sign-on errors

Users may have experienced difficulty logging into Blackboard, Workday, Office 365 and other single sign-on services. We are investigating and will update this post regularly.

Posted in Banner and Admin Systems, Educational Technologies, Email, Systems, Workday

lists.fau.edu is working intermittently

We are currently experiencing some issues with lists.fau.edu and its backend mail delivery and processing.  We are currently looking into the matter and will update this notice as new information is available.  Sorry for the inconvenience.

Posted in Email, Systems, Uncategorized

Undeliverable Email Messages

Please note that email messages sent from FAU are currently being limited or blocked by other providers due to an increased number of compromised accounts. This results in some email messages coming back as “undeliverable”  or “delayed delivery.”

Unfortunately, at this time, the only thing we can do is to wait for the other providers to remove the block and/or limit.

We apologize for the inconvenience this may cause.

OIT

Posted in Email, Systems

OIT Systems Maintenance, Thurs. 9/17 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/17/2015 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

***************************************************
Update Ironport email server – bertx

When: 6:00AM – 6:55AM
Affected services: None
Affected systems: bertx.fau.edu
Description of maintenance: OIT is updating Ironport email server bertx
User impact: ​Possible slowdown of mail

***************************************************
Upgrade NTSHyperv01 from 2008r2 to 2012r2.

When: 3:00AM to 7:00AM
Affected services: Honors College Goldmine, MacArthur Campus admin suite file shares, LLS file shares, CES file shares, MacArthur Campus printing, Resource Mate.
Affected systems: ​NTSHyperv01, CES, LLSJupiter01, Kelly, Payton, Honors1, Honors4.
Description of maintenance: OIT is upgrading the host OS from 2008r2 to 2012r2. There will be 6 VMs affected by this upgrade.​
User impact: Majority of file shares for MacArthur campus will be offline. Majority of network printers will be offline. Goldmine will be offline. Resource Mate will be offline.

***************************************************

Posted in Email, Systems

Update: MyFAU Maintenance

The maintenance to MyFAU has been completed and MyFAU is now accessible. Some users may experience issues logging into MyFAU if their passwords were changed after 1 am on 9/10/15. We expect these issues to be resolved in the next few hours and users should not need to change their passwords again.

Posted in Educational Technologies, Email, Systems

Immediate MyFAU Maintenance 12:00 pm 9/11/2015

MyFAU will be offline for immediate maintenance from noon until 2pm 9/11/2015. Users requiring access to Self Service may use the links in Blackboard until MyFAU access has been restored.

 

We will update this post regularly with updated information should this timeline change.

Posted in Educational Technologies, Email, Systems

wordpress upgraded as scheduled

Hello all,

WordPress has been upgraded as scheduled.  If you see any abnormal problems, please report it to systems@fau.edu.

 

thanks

norman

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

[RESOLVED] – Password Resets Issues

Password reset issue has been resolved and we are now able to reset passwords again. 

OIT

=======================================-

We are currently experiencing some issues with resetting passwords. We are working to resolve the issue as soon as possible.

This only affects those that do not know the current password and must have the password reset by the OIT Help Desk.

If you know your current password and need to change it you can do so using the FAU Accounts Self-Services page (accounts.fau.edu)

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized, Workday
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