Maintenance has concluded.
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We are performing maintenance on Papercut web printing between 12PM and 1PM today. This work may require the service to be offline for brief periods during this time.
Our two factor authentication Duo is currently experiencing an issue causing SMS and Phone Call delivery failures. The vendor is currently investigating and a status is available at https://status.duo.com/
Duo Mobile push notifications continue to function as normal and we recommend that you setup your mobile device with Duo Mobile using the instructions below: https://helpdesk.fau.edu/TDClient/2061/Portal/KB/ArticleDet?ID=73770
Thank you
Office of Information Technology
Mediasite is once again accessible from FAU campus networks. Classroom recordings from 1/28/2025 are in process now and should be available shortly. We continue to monitor the service for any recuring issues.
Mediasite continues to be unavailable from FAU campus networks. While Mediasite is available off campus, the interruption on FAU’s network will prevent the upload of new lecture capture videos. Classes are still recorded but will not be available until the issue is resolved.
Where appropriate, users are encouraged to use alternative methods for recording, such as Zoom.
Currently, Mediasite is unavailable. The vendor has been alerted and is working on a solution.
Mediasite recording processing has returned to normal.
Mediasite is experiencing difficulties with their system that may manifest as delays or failures for processing recordings. They have identified the issue and are testing a solution.
Updates will be provided as they are made available.
Mediasite will undergo scheduled maintenance January 25, between 1:00am and 5:00am EST. Extended downtime is not expected. However, the site may be unavailable for brief periods during this time.
Papercut web printing from fauprint.fau.edu will be offline this Thursday morning, 12/5/24 between 5AM and 8AM while we perform maintenance on the system. This outage will not affect other methods of Papercut printing such as with the Papercut client or mapped printers in the computer labs.
This issue has been resolved as per Instructure’s status page.
Users are currently experiencing errors when attempting to log into Canvas. This has been reported and is being investigated. If you experience issues, please try to sign in later. We will update this post with new details as we have more info.