Currently, Mediasite is unavailable. The vendor has been alerted and is working on a solution.
[Resolved] Mediasite Recording delays
Mediasite recording processing has returned to normal.
Posted in Canvas / LMS, Lecture Capture
Mediasite Recording delays
Mediasite is experiencing difficulties with their system that may manifest as delays or failures for processing recordings. They have identified the issue and are testing a solution.
Updates will be provided as they are made available.
Posted in Canvas / LMS, Lecture Capture
Mediasite Maintenance
Mediasite will undergo scheduled maintenance January 25, between 1:00am and 5:00am EST. Extended downtime is not expected. However, the site may be unavailable for brief periods during this time.
Posted in Canvas / LMS, Lecture Capture
[Resolved] Papercut web printing offline Thursday 12/5/24 from 5AM to 8AM
Papercut web printing from fauprint.fau.edu will be offline this Thursday morning, 12/5/24 between 5AM and 8AM while we perform maintenance on the system. This outage will not affect other methods of Papercut printing such as with the Papercut client or mapped printers in the computer labs.
[Resolved] Issues Affecting Canvas Login Attempts
This issue has been resolved as per Instructure’s status page.
Users are currently experiencing errors when attempting to log into Canvas. This has been reported and is being investigated. If you experience issues, please try to sign in later. We will update this post with new details as we have more info.
[Resolved] Mediasite Disruption
Search based functions are functioning normally.
Posted in Canvas / LMS, Lecture Capture
[Monitoring] Mediasite Disruption
Mitigation steps have been taken, and we continue to monitor the situation. Search based operations are currently functioning normally.
Posted in Canvas / LMS, Lecture Capture
Mediasite Disruption
Mediasite is aware of issues within the US Mediasite Video Cloud environment, and are working on a fix. Some users may experience slow results and timeouts from search based functions, including My Mediasite, Channels, and Showcase.
Posted in Canvas / LMS, Lecture Capture
Mediasite resolution delayed
Some users may still have trouble accessing Mediasite as configuration changes propagate across the Internet. Restarting your browser/computer or clearing your DNS cache may help.
Posted in Canvas / LMS, Lecture Capture