The connectivity issues between AT&T and FAU appear to be improving and FAU services should be generally available to users on AT&T internet connections at this time. We are still seeing small amounts of packet loss, however, affecting both AT&T and Comcast. These disruptions appear to be the result of several fiber cuts across south Florida causing congestion at ISPs.
AT&T Connectivity Issues to FAU
AT&T internet users are currently experiencing issues connecting to FAU. Other internet service providers that utilize AT&T connectivity may also be affected. As a result of these issues, some users will experience dropped traffic, slow-loading web pages, and other degradation of performance. We will provide an update when we have more information.
[COMPLETED][NETWORK MAINTENANCE] Saturday September 30th from 12:00 a.m. until 2:00 a.m.
The network maintenance scheduled for this morning has been completed.
Posted in Network and Telecom
[NETWORK MAINTENANCE] Saturday September 30th from 12:00 a.m. until 2:00 a.m.
OIT will be performing network maintenance affecting all FAU campuses from 12:00 a.m. until 2:00 a.m. on Saturday September 20th. During this window, access to and from the internet, and access to campus technology resources will be intermittently unavailable for short periods of time.
Posted in Network and Telecom
[RESOLVED] Network outage 12:15 – 5:00 am
The network outage has been resolved and all connections to the Internet have been restored.
Posted in Network and Telecom
[RESOLVED] fauwpa2 wireless network issue
We are currently experiencing an issue connecting to the fauwpa2 wireless network. We are working to resolve the issue. Thank you
Posted in Network and Telecom
[NETWORK DISRUPTION] – Boca Raton Campus – 9:35 a.m. to 9:45 a.m.
The Boca Raton campus experienced network disruptions between 9:35 a.m. and 9:45 a.m. today due to hardware issues. These disruptions may have prevented users from accessing FAU technology services as well as access to the internet from most FAU campuses.
Posted in Canvas / LMS, Network and Telecom
OIT Systems Maintenance, Aug 31 from 12:01AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/31/2023 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Server Maintenance
Description of change: OIT will be performing server maintenance on several core systems from 12:00am to 4:00am on August 31st. During this time, the undergraduate application, MyOwl Services, Owl KPIs, and Owl Files will be unavailable.
Downtime window start: 08/31/2023 12:00 AM
Downtime window end: 08/31/2023 4:00 AM
Affected services: the Undergraduate Application, MyOwl Services, Owl KPIs, and Owl Files
End-user impact: During this time, the undergraduate application, MyOwl Services, Owl KPIs, and Owl Files will be unavailable.
Accreditation system upgrade
Description of change: OIT will be updating a system associated with the accreditation program
Downtime window start: 08/31/2023 3:00 AM
Downtime window end: 08/31/2023 6:00 AM
Affected services: Xitracs
End-user impact: During this time, the accrediation program will be unavailable.
Server Maintenance
Description of change: OIT will be updating components to ensure document management websites remain secure.
Downtime window start: 08/31/2023 4:30 AM
Downtime window end: 08/31/2023 5:00 AM
Affected services: Onbase document management
End-user impact: No end-user impact is expected.
Server Maintenance
Description of change: OIT will be updating components to ensure user account information servers (LDAP) maintain their secure communications channel.
Downtime window start: 08/31/2023 5:30 AM
Downtime window end: 08/31/2023 6:00 AM
Affected services: Applications that are custom configured to rely on the OUD (Oracle Unified Directory) and LDAP servers directly instead of their frontend BigIP entry point.
End-user impact: No end-user impact is expected.
Updates to Banner Registration Servers
Description of change: The Banner Self-Service 9 Registration environment will be re-configured to better support our students during registration periods.
Downtime window start: 08/31/2023 6:00 AM
Downtime window end: 08/31/2023 6:30 AM
Affected services: Banner Production Self-Service Registration 9
End-user impact: No end-user impact is expected
Remove legacy configuration from Authentication Services
Description of change: OIT will be removing some legacy configuration from the Authentication Services
Downtime window start: 08/31/2023 7:00 AM
Downtime window end: 08/31/2023 7:00 AM
Affected services: Active Directory
End-user impact: No end-user impact is expected.
Server Maintenance
Description of change: OIT will be updating the software on one of its management servers.
Downtime window start: 08/31/2023 8:00 AM
Downtime window end: 08/31/2023 9:00 AM
Affected services: Advanced VPN clients
End-user impact: Advanced VPN clients will show that they are disconnected from their management server. This will not impact VPN/remote access.
Waive orientation hold for newly admitted NextEra & JM students
Description of change: OIT will update orientation holds for any NextEra & JM student
Downtime window start: 08/31/2023 5:00 PM
Downtime window end: 08/31/2023 6:00 PM
Affected services: Banner
End-user impact: No end-user impact is expected.
Upgrade the image on the University wireless controller
Description of change: OIT will be upgrading the image on the University’s wireless server for security reasons.
Downtime window start: 09/01/2023 12:00 AM
Downtime window end: 09/01/2023 6:00 AM
Affected services: Wireless
End-user impact: Wireless connections in some areas may not be available during this time.
Certificate renewals for VoIP
Description of change: Certificate renewal for VoIP Expressways
Downtime window start: 09/01/2023 8:30 PM
Downtime window end: 09/01/2023 10:00 PM
Affected services: Remote phones and Jabber clients
End-user impact: No end-user impact is expected
[RESOLVED] Banner Services Unavailable
All services have been restored.
At around 12:00PM today Banner services experienced an interruption. We are working with our Managed Services Provider to restore services as soon
Network Registration and Links.fau.edu
Links.fau.edu and Network registration are currently offline due to a service issue. We are investigating.