OIT Systems Maintenance, Thurs. May 18 from 12:01AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/18/2023 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

Disaster Recovery Testing
Description of change: OIT will perform disaster recovery testing on the wired and wireless network in preparation for hurricane season.
Downtime window start: 05/18/2023 6:00 AM
Downtime window end: 05/18/2023 7:00 AM
Affected services: Wired and Wireless network
End-user impact: All faculty, staff, and students.

RDS Licensing Server upgrade
Description of change: OIT will perform a Windows OS upgrade on our Remote Desktop Licensing Server
Downtime window start: 05/18/2023 12:01 AM
Downtime window end: 05/18/2023 6:00 AM
Affected services: This change will have an impact on any services using the server for remote desktop services, terminal services or VDI.
End-user impact: Faculty and Staff using the remote desktop services, terminal services or VDI.

Banner program change
Description of change: OIT will create a new Banner program to populate Workday payroll accounting adjustment records into Financial Aid College Work Study table
Downtime window start: 05/18/2023 12:01 AM
Downtime window end: 05/18/2023 1:00 AM
Affected services: Banner and Workday
End-user impact: No end-user impact is expected

Banner maintenance
Description of change: OIT will update Hold for Degree and Hold for Grades dates in Banner
Downtime window start: 05/18/2023 3:00 AM
Downtime window end: 05/18/2023 6:00 AM
Affected services: Banner
End-user impact: No end-user impact is expected during the change.

University Form Server Maintenance
Description of change: The University form server will undergo maintenance to improve performance and decrease the effort needed for upgrades.
Downtime window start: 05/18/2023 3:00 AM
Downtime window end: 05/18/2023 7:00 AM
Affected services: forms.fau.edu, apply.fau.edu, cobapp.fau.edu, nondegree.fau.edu
End-user impact: The services listed above may be unavailable during the maintenance window.

Service Upgrade
Description of change: OIT will upgrade some domain services at HBOI.
Downtime window start: 05/18/2023 4:00 AM
Downtime window end: 05/18/2023 4:30 AM
Affected services: Domain authentication on the HBOI campus
End-user impact: All users at the HBOI campus

Posted in Banner and Admin Systems, Network and Telecom, Research Computing, Systems, Uncategorized

Network Registration and Guest Wireless

OIT is working to resolve a known issue with Network Registration and Guest Wireless. We will update this post when the problem is resolved.

Posted in Network and Telecom

[NETWORK MAINTENANCE] All Campuses – Sunday May 14th from 12:00 a.m. until 3:00 a.m.

OIT will be performing network maintenance affecting all FAU campuses from 12:00 a.m. until 3:00 a.m. on Sunday May 14th. During this window, access to and from the internet, and access to campus technology resources will be intermittently unavailable for short periods of time.

Posted in Network and Telecom

[NETWORK MAINTENANCE] All campuses – Thursday, May 18 from 5:00 a.m. until 6:00 a.m.

OIT will be performing network maintenance affecting all campuses on Thursday May 18th from 5:00 a.m. until 6:00 a.m. During this maintenance window, all connectivity to and from the internet and access to campus technology services will be interrupted.

Posted in Network and Telecom, Systems

Network and telephone outages due to power outages

We are currently experiencing network and telephone outages due to power outages in the following buildings:

12 BS BEHAVIORAL SCIENCES

1 SC SANSON LIFE SCIENCES BUILDING

35 and 35-A RS RESEARCH SUPPORT FACILITY

OIT

Posted in Network and Telecom, Uncategorized

[RESOLVED] MYFAU internal pages not loading

The MYFAU issue has been resolved and all pages should be loading correctly.

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Some of the internal pages inside MYFAU are currently not loading. We are looking into it and will update once we have more information.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized

BHRIC Virtual Desktops

We are currently investigating some users having issues connecting to BHRIC Virtual Desktops. We will check back in on or around 1pm as we learn more.

Posted in Email, Network and Telecom, Research Computing, Systems

Frevvo Forms is back online.

Frevvo Forms service is back online. Thank you for your patience.

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Research Computing, Systems, Uncategorized, Video Conferencing, Workday

Frevvo Forms is currently offline.

Frevvo forms is currently offline and we are working to resolve the issue. Please check back later. Thank you!

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Research Computing, Systems, Uncategorized, Video Conferencing, Workday

[RESOLVED] Issues reaching FAU websites & machines

The connection issues are resolved.

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Several users have reported having issues reaching FAU websites and machines. We are looking into and will send updates when available.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized, Workday