OIT Systems Maintenance, Thurs. July 27 from 12:01AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/27/2023 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

Server migration
Description of change: OIT will be migrating several servers to new hardware
Downtime window start: 07/27/2023 3:00 AM
Downtime window end: 07/27/2023 4:00 AM
Affected services:DNS, DHCP, SSO, Networking config backup server
End-user impact: No end-user impact is expected

Banner records insert
Description of change: Create Fund Award Schedule Rules and Fund Disbursement Schedule Rules Table records for athletic funds.
Downtime window start: 07/27/2023 12:01 AM
Downtime window end: 07/27/2023 12:05 AM
Affected services: Banner
End-user impact: No end-user impact is expected

Banner program change
Description of change: Modify StarRez Demographic Banner extract program to get @health.fau.edu email address for medical field related students.
Downtime window start: 07/27/2023 12:01 AM
Downtime window end: 07/27/2023 1:00 AM
Affected services: Banner
End-user impact: No end-user impact is expected

Network Maintenance – VPN
Description of change: OIT will be upgrading the University VPN with new hardware
Downtime window start: 07/28/2023 5:30 AM
Downtime window end: 07/28/2023 7:00 AM
Affected services: FAU Boca FortiClient VPN (Basic, Advanced, DARPA/ONR)
End-user impact: Boca VPN will be down during the window. NWRDC/DR VPN will remain available.

Posted in Banner and Admin Systems, Network and Telecom, Systems

[COMPLETED] NETWORK MAINTENANCE All Campuses – Saturday June 10th from 12:00 a.m. until 3:00 a.m.

The network maintenance scheduled for this morning has been completed.

Posted in Network and Telecom

[NETWORK MAINTENANCE] All Campuses – Saturday June 10th from 12:00 a.m. until 3:00 a.m.

OIT will be performing network maintenance affecting all FAU campuses from 12:00 a.m. until 3:00 a.m. on Saturday June 10th. During this window, access to and from the internet, and access to campus technology resources will be intermittently unavailable for short periods of time.

Posted in Network and Telecom

OIT Systems Maintenance, Thurs. May 18 from 12:01AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/18/2023 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

Disaster Recovery Testing
Description of change: OIT will perform disaster recovery testing on the wired and wireless network in preparation for hurricane season.
Downtime window start: 05/18/2023 6:00 AM
Downtime window end: 05/18/2023 7:00 AM
Affected services: Wired and Wireless network
End-user impact: All faculty, staff, and students.

RDS Licensing Server upgrade
Description of change: OIT will perform a Windows OS upgrade on our Remote Desktop Licensing Server
Downtime window start: 05/18/2023 12:01 AM
Downtime window end: 05/18/2023 6:00 AM
Affected services: This change will have an impact on any services using the server for remote desktop services, terminal services or VDI.
End-user impact: Faculty and Staff using the remote desktop services, terminal services or VDI.

Banner program change
Description of change: OIT will create a new Banner program to populate Workday payroll accounting adjustment records into Financial Aid College Work Study table
Downtime window start: 05/18/2023 12:01 AM
Downtime window end: 05/18/2023 1:00 AM
Affected services: Banner and Workday
End-user impact: No end-user impact is expected

Banner maintenance
Description of change: OIT will update Hold for Degree and Hold for Grades dates in Banner
Downtime window start: 05/18/2023 3:00 AM
Downtime window end: 05/18/2023 6:00 AM
Affected services: Banner
End-user impact: No end-user impact is expected during the change.

University Form Server Maintenance
Description of change: The University form server will undergo maintenance to improve performance and decrease the effort needed for upgrades.
Downtime window start: 05/18/2023 3:00 AM
Downtime window end: 05/18/2023 7:00 AM
Affected services: forms.fau.edu, apply.fau.edu, cobapp.fau.edu, nondegree.fau.edu
End-user impact: The services listed above may be unavailable during the maintenance window.

Service Upgrade
Description of change: OIT will upgrade some domain services at HBOI.
Downtime window start: 05/18/2023 4:00 AM
Downtime window end: 05/18/2023 4:30 AM
Affected services: Domain authentication on the HBOI campus
End-user impact: All users at the HBOI campus

Posted in Banner and Admin Systems, Network and Telecom, Research Computing, Systems, Uncategorized

Network Registration and Guest Wireless

OIT is working to resolve a known issue with Network Registration and Guest Wireless. We will update this post when the problem is resolved.

Posted in Network and Telecom

[NETWORK MAINTENANCE] All Campuses – Sunday May 14th from 12:00 a.m. until 3:00 a.m.

OIT will be performing network maintenance affecting all FAU campuses from 12:00 a.m. until 3:00 a.m. on Sunday May 14th. During this window, access to and from the internet, and access to campus technology resources will be intermittently unavailable for short periods of time.

Posted in Network and Telecom

[NETWORK MAINTENANCE] All campuses – Thursday, May 18 from 5:00 a.m. until 6:00 a.m.

OIT will be performing network maintenance affecting all campuses on Thursday May 18th from 5:00 a.m. until 6:00 a.m. During this maintenance window, all connectivity to and from the internet and access to campus technology services will be interrupted.

Posted in Network and Telecom, Systems

Network and telephone outages due to power outages

We are currently experiencing network and telephone outages due to power outages in the following buildings:

12 BS BEHAVIORAL SCIENCES

1 SC SANSON LIFE SCIENCES BUILDING

35 and 35-A RS RESEARCH SUPPORT FACILITY

OIT

Posted in Network and Telecom, Uncategorized

[RESOLVED] MYFAU internal pages not loading

The MYFAU issue has been resolved and all pages should be loading correctly.

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Some of the internal pages inside MYFAU are currently not loading. We are looking into it and will update once we have more information.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized

BHRIC Virtual Desktops

We are currently investigating some users having issues connecting to BHRIC Virtual Desktops. We will check back in on or around 1pm as we learn more.

Posted in Email, Network and Telecom, Research Computing, Systems