Canvas is showing a “Failed to Log In” error message for users. Our team is aware of the issue and working to resolve as soon as possible.
Update 9:43 AM: Canvas login functionality has been restored. Please contact the OIT Help Desk at 561-297-3999 if you continue to experience issues.
Success Network (EAB Navigate) is now fully operational. We will continue to monitor the situation and will place a new post if services degrade in the future.
Success Network (EAB Navigate) is currently experiencing performance issues due to the ongoing AWS outage. Users may encounter slow load times or difficulty accessing the system. We are monitoring the situation and will provide updates as they become available. Thank you for your patience.
Microsoft is currently experiencing issues with multiple services including some office applications and online portals. We do not currently have an ETA for service restoration but will post updates when the issues are resolved.
2025/10/01 @ 10:00 am – We determined this was caused by a security policy affecting a very limited number of users. The policy has been adjusted to prevent the issue.
2025/10/01 @9:45 am – As of this morning, a limited number of users are experiencing issues logging into some Microsoft Services. We are investigating the problem and request that anyone who receives a “You can’t get there from here” message contact the Help Desk.
Example:
We have identified an issue with Duo Authentication when signing into Office Apps on Windows computers. After Duo, the application just hangs and you are unable to activate Office. We are currently investigating.
OIT
Starting Today, September 16th, Florida Atlantic University will begin transitioning Employees from DUO to Microsoft Entra MFA for secure login to Microsoft applications.
What’s Happening:
What You Need to Know:
For setup instructions, visit:
Thank you for your cooperation as we enhance account security across the university.
Update: The issue has been identified and corrected — OnBase is now available. We apologize for the inconvenience.
OnBase is currently unavailable and we are investigating the issue.
We have identified a problem with the multi-factor authentication application when signing into FAU resources. We are working to resolve the issue.
Cisco Finesse call centers are currently unavailable. Users are unable to sign-in to the system. We are investigating and will post an update as soon as possible.
We apologize for the inconvenience.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thur 7/24/2025 from 3:00AM to 8:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted: