Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/03/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
When: 3:00AM – 6:00AM
Affected Services: Blackboard, Mailing Lists, DNS, DHCP, Undergrad Application,
Affected Systems: bbm1, bba1, bba2, dhcpboc0, dnsboc0, lists, ugapp2,
Reason: Linux updates/patches to 6.5
User Impact: Mailing lists (sympa) will be unavailable for approximately 10 minutes during the window and the other services are expected to stay available for the window.
***************************************************
When: 6:00 – 6:15AM
Affected services: Blackboard
Description: Updating SoftChalk and Qwickly Building Blocks
User impact: no end user impact
***************************************************
When: 6:00 – 7:00AM
Affected services: MyFAU Secret Question/Answer page
Affected systems: myfau.fau.edu
Description of maintenance: OIT is making a change to two secret question/answer pages within MyFAU per the request of admissions to lower confusion for students trying to reset their banner pins.
User impact: We do not expect any service disruption as this is only a change of html in the pages. No server restart is needed. In case the text is not displayed correctly we will be copying the old files over the modified files.
***************************************************
When: 5:00 – 6:00AM
Affected services: Data protection Manager
Affected systems: Data Protection Manager server (DPM) / Active Directory
Description of maintenance: Allows users to recover files when they have the data protection manager client installed.
User impact: No impact since users are not yet on the system.
***************************************************
When: 3:00 – 4:00AM
Affected services: Active Directory Authentication system
Affected systems: Active Directory
Description of maintenance: OIT is making a change to the authentication system to allow for increased resiliency to the system.
User impact: No end-user impact expected, but it is possible Exchange mail may be slowed
***************************************************
When: During business hours
Affected services: NetApp
Affected systems: NetApp – bocana01, bocana02, bocana05, and bocana06
Description of maintenance: The shelf firmware on the NetApp filers bocana01, bocana02, bocana05 and bocana06 will be upgraded.
User impact: We do not expect any end-user impact, but the systems/applications that run on these filers could run a little slower.