OIT Systems Maintenance, Thurs. June 19 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/19/2014 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

***************************************************

When: 5:00AM – 6:00AM
Affected services: ​DHCP, DNS, and network authentication services on the HBOI campus
Affected systems: VMJUP
Description of maintenance: Replace battery and failed disk in HBOI network support server.The PERC battery and one of the SAS disks have failed in the HBOI network support server. Both need to be replaced.
User impact: ​Users at the HBOI campus may have trouble getting a DHCP address or resolving DNS if their only DNS entry is pointing 131.91.213.91. Netreg will not be available during the downtime window.

***************************************************

When: 7:00AM
Affected services: Exchange​
Affected systems: exchangeca02​
Description of maintenance: OIT will be replcaing a failed battery on one of the University mail servers. No end-user impact is expected.​
User impact: No end-user impact is expected​

***************************************************

Posted in Systems

[RESOLVED] Network Interruption

The issue has been resolved. All services have been restored. OIT Sent from my iPhone

Posted in Network and Telecom

Network Interruptions

We are currently experiencing network interruptions. This impacts our major services, such as Banner, Blackboard, MyFAU, and SSO (Single-Sign On).

We are investigating the issue and will resolve it as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Network and Telecom

COMPLETED – IRM WordPress Move

We have successfully moved IRM wordpress blog (now OIT wordpress) to the new multisite instance. The new URL is https://wordpress.fau.edu/oit. To log in use: https://wordpress.fau.edu/oit/login OIT

Posted in Systems

OIT Systems Maintenance, Thurs. June 12 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/12/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

***************************************************

When: 5:00AM – 5:15AM
Affected services: IRM WordPress blog (OIT Status)
Affected systems: N/A
Description of maintenance: Renaming IRM WordPress blog to OIT. ​We will be switching over the ​IRM WordPress instance to the Multisite instance because the current install is out of date. All traffic previously going to http://wordpress.fau.edu/irm/ will be redirected go to http://wordpress.fau.edu/oit/.
User impact: Users may not be able to get to the blog during the switch.

***************************************************

Posted in Systems

BARR Print Services Host Upgrade from 9AM to 12PM 6/10/14.

OIT is upgrading the BARR print server this morning. Print jobs that are run from the mainframe in Tallahassee will not print during the upgrade process. Once the upgrade is complete any print jobs submitted during the upgrade window will continue printing.

Posted in Uncategorized

[Completed] Blackboard maintenance

Blackboard Maintenance has been completed.

Posted in Uncategorized

OIT Systems Maintenance, Thurs. June 5, 2014 from 3:00AM – 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/05/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

***************************************************

When: 3:00AM – 4:00AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: OIT is updating several Building Blocks including ​Item Analysis, Assignments, Cengage MindLinks, Software Updates, Cloud Profiles, Social Profiles. These tools may be unavailable during the update, and may not function properly before a system restart which is why this is being coordinated to be done just prior to Oracle update which will require a restart anyway.​
User impact: Blackboard will be unavailable during maintenance window.
***************************************************

When: 4:00AM – 6:00AM
Affected services: Blackboard production
Affected systems: bbloracle​
Description of maintenance: OIT will upgrade Oracle from 11.2.0.2 to 11.2.0.4 and install April 2014 PSU for Blackboard production database.
User impact: Blackboard will be unavailable during maintenance window.

***************************************************

When: 5:00AM – 6:00AM
Affected services: Identity Manager, Password Sync​
Affected systems: ​idm1, idm2, idm4p
Description of maintenance: Enable TeamDyanamix Connector in Identity Manager​
User impact: No downtime is expected.
***************************************************

When: 4:00AM – 5:00AM
Affected services: DHCP
Affected systems: iDRAC controllers
Description of maintenance: OIT will perform an upgrade of the iDRAC controllers in the Jupiter and HBOI network support systems host servers.
User impact: Ability to obtain a DHCP address on the Jupiter and HBOI campuses may be impacted during the downtime window. Computers that resolve to the DNS VMs on those two systems will have to rely on their secondary DNS during the upgrade.

***************************************************

When: 3:00AM – 6:30AM
Affected services: DNS, DHCP, and Windows Authentication
Affected systems: All VMs on ​hvdav01
Description of maintenance: OIT is updating the systems servicing DNS, DHCP and Windows Authentication for the Davie campus.
User impact: DNS and DHCP will be unavailable from 3:00 – 4:00AM and Windows Authentication from Davie will be unavailable from 3 – 6:30AM. Davie users should be able to resolve DNS via their secondary DNS servers. DHCP leases expiring or new DHCP requests will be unavailable from 3:00AM – 4:00AM. Windows Authentication requests should be serviced by off campus Domain Controllers.

Posted in Uncategorized

Network Maintenance Bldg.80 SU – Student Support Services Facility 6/2/2014 to 6/20/14

Starting Monday 6/2/14 The OIT Networking Department will be upgrading the network equipment in building 80 the Student Support Services Facility building.
The work will be performed between the hours of 4:00 am to 7:00 am daily until all network interface ports have been moved to the new equipment.
All work will be completed by Friday 6/20/14.

Posted in Uncategorized

OIT Systems Maintenance, Thurs. May 29 from 3:00AM – 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/29/2014 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

***************************************************

When: 12:01 – 1:00AM
Affected services: ePrint
Affected systems: ePrint
Description of maintenance: eprint will upgraded to version 4.3.1.
User impact: eprint will be unavailable during this time.

***************************************************

Posted in Uncategorized