AT&T U-verse issues caused slowness when trying to access FAU Services on Aug. 20, 2014

Posted on August 21, 2014 at 10:56 am by ann

FAU Community,

Yesterday, we received several inquiries regarding slowness and difficulty to reach FAU services such as Blackboard and MyFAU from remote locations.

After extensive investigation, we have discovered that the problem was isolated and related to AT&T U-verse’s connection to the carrier network which most Florida universities are using. Unfortunately, we have no direct control over this connection; however, we are working diligently via several channels to get more information regarding repair to this connection from the parties involved. We appreciate your patience and understanding.

Regards

OIT

Posted in Educational Technologies, Network and Telecom, Systems

[resolved] Harbor Branch network outage

Posted on August 14, 2014 at 6:57 pm by ken

The network outage on the Harbor Branch campus has been resolved.

Thank you

Posted in Network and Telecom

[COMPLETED]Blackboard Maintenance 8/15

Posted on August 14, 2014 at 5:10 pm by aturgut

Blackboard maintenance has finished  and blackboard services are functional.

 

Posted in Educational Technologies, Systems

[update] Harbor Branch network outage – building 01

Posted on August 14, 2014 at 3:48 pm by ken

The harbor branch network has been restored with the exception of building HB-01.

Thank you

Posted in Network and Telecom

Harbor Branch network outage

Posted on August 14, 2014 at 3:29 pm by ken

We are experiencing a network outage at the Harbor Branch campus.

Thank you

Posted in Network and Telecom

[Complete] Single Sign on maintenance

Posted on August 14, 2014 at 5:37 am by rresnick

The maintenance to the single sign on system has been completed users will now be able to login to FAMIS using SSO.

Posted in Uncategorized

[Completed]Emergency Blackboard Maintenance 8/14

Posted on August 14, 2014 at 12:04 am by aturgut

Blackboard maintenance has completed and all blackboard services are functioning.

 

Posted in Educational Technologies, Systems

[completed] Network Maintenance – Wednesday, August 13 from 4:00 a.m. until 6:00 a.m.

Posted on August 13, 2014 at 6:50 am by ken

The network maintenance scheduled for Wednesday, August 13 has been completed.

Thank you

Posted in Network and Telecom

[Completed] Blackboard Maintenance

Posted on August 13, 2014 at 1:13 am by aturgut

Blackboard maintenance has completed and all blackboard services are functional.

 

Posted in Educational Technologies, Systems

Network Maintenance – Wednesday, August 13 from 4:00 a.m. until 6:00 a.m.

Posted on August 12, 2014 at 5:25 pm by ken

OIT will be performing network maintenance from 4:00 a.m. until 6:00 a.m. on Wednesday, August 13, 2014.  Due to the nature of the maintenance, FAU may experience intermittent network outages lasting approximately 10 – 15 minutes during this maintenance window.  This outage will affect connectivity to the Internet as well as connectivity within FAU.

Posted in Network and Telecom