Resolved – Telecom VoIP phones

We are currently experiencing issues with VoIP phones on the Boca campus and dialing our peer campus extensions from Boca. We are working to resolve the issue

Posted in Uncategorized

Resolved – FAU’s Internet unavailable

1:40 pm – FAU’s connection to the Internet is still intermittent. We are investigating and will update this post every 60 minutes.
12:50 pm – FAU’s connection to the Internet is still intermittent. We are investigating and will update this post every 30 minutes.
9:30 am – FAU’s connection to the Internet is still unavailable. We are investigating and will update this post every 30 minutes.
8:50 am – FAU’s connection to the Internet is still unavailable. We are investigating and will update this post every 30 minutes.
8:20 am – FAU’s connection to the Internet is currently unavailable. We are investigating and will update this post every 30 minutes.

Posted in Educational Technologies, Email

Telecom Xpressions / Voicemail issue Resolved

The issue with Xpressions / Voicemail has been resolved

Posted in Network and Telecom

[resolved] Xpressions / Voicemail issue

The vendor is actively working on the FAU Xpressions / Voicemail issue. There is no ETA at this time.

Thank you

Posted in Uncategorized

[resolved] Some network and authentication services out at Ft Lauderdale campus

We are experiencing a hardware failure which has resulted in the unavailability of the following services:

DHCP and netreg on FTL campus

Also affected by the outage are AD Domain services, DNS, and LDAP (supporting netreg) however we expect these services to still be available as they are currently being provided to FTL by other campuses.

There is no ETA for service restoration at this time. We will update this post as soon as we have more information.

Thank you,

Systems

 

Posted in Uncategorized

[resolved] Xpressions / Voicemail issue

We are currently experiencing an issue with Xpressions / Voicemail system for all campuses. The vendor has been notified and there is no ETA at this time.

Posted in Uncategorized

network upgrade bldgs 98-99 completed

Network upgrade bldgs. 98-99 completed

Posted in Uncategorized

Network upgrade in buildings 98-99

On Monday, July 22, 2013, between 5:00 am and 6:00 am, The networking department will migrate the uplinks to the data switches in buildings 98 and 99 (Innovation Village) on the Boca Raton campus. This upgrade will cause an interruption to the FAU network in the Innovation Village Apartments. If you experience difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you

Posted in Uncategorized

Network Maintenence Bldg 86 (College of Business) 7/22 to 7/26

Starting Monday 7/22 Networking Department will be upgrading the network equipment in building 86 room 216 the College of Business building. The work will be done from 4:00am to 7:00am daily until all interface ports have been moved to the new equipment. All work will be completed by Friday 7/26. This work only affects the rooms on the 1st and 2nd floors. The Trading room 101 and 101A will not be affected by this work.

Posted in Network and Telecom

Completed Network Maintenence Bldg 1 (Sanson Life Sciences) 7/15 to 7/19

Network maintenance completed. Starting Monday 7/15 Networking Department will be upgrading the network equipment in building 1 the Sanson Life Sciences building. The work will be done from 4:00am to 7:00am daily until all interface ports have been moved to the new equipment. All work will be completed by Friday 7/19.

Posted in Systems