upgrades rescheduled

Due to drop/add scheduled for this week, the following upgrades have been rescheduled from 1/10/2013 to 1/17/2013 . . .

General 8.5.2 Web General 8.5.2 Web Tailor 8.5.2

Posted in Network and Telecom

Parature (Online Ticketing System) Maintenance, Fri, Jan 11 at 11:00 PM

On Friday, January 11, 2013 at 11:00 PM EST, Parature will be performing an upgrade to their caching service. They leverage this service to cache all active user sessions.  There will be two noticeable side effects of this maintenance:

  • All users will be automatically logged out of the Service Desk and Portal. We expect this only to occur once and you will be able to log back in immediately.
  • There will be an outage to Parature Chat, which is estimated to last 10 minutes.

 

Posted in Systems

Completed – Emergency maintenance to switch uplink

The new switch uplink has been created. Thank you

Posted in Network and Telecom

Emergency maintenance to switch uplink

Please be advised that a modification must be made to the uplink of one switch in the Building 22 data center. This emergency change will cause interruptions to widows rights management, evisions, and the windows deployment server at 11:30 am today, 1/8/2013. Thank you

Posted in Network and Telecom

[Completed] Emergency Network Maintenance Scheduled Tuesday January 8th from 5:00 a.m. untill 5:30 a.m.

The emergency network maintenance scheduled this morning has been completed. All services are expected to be functioning normally at this time.

Posted in Banner and Admin Systems

[Resolved] IbiWeb, Bits, WebFocus, and ReportCaster Offline

IbiWeb, Bits, WebFocus, and ReportCaster are now online.

Posted in Systems

IbiWeb, Bits, WebFocus, and ReportCaster Offline

IbiWeb, Bits, WebFocus, and ReportCaster are currently offline. We are working to correct the issue and will update this notification when the problem is resolved.

 

Posted in Banner and Admin Systems, Systems

Emergency Network Maintenance Scheduled Tuesday January 8th from 5:00 a.m. till 5:30 a.m.

Communication Infrastructure will be performing network maintenance tomorrow morning from 5:00 a.m. until 5:30 a.m. to replace a piece of network equipment that failed at 9:30 this morning. Network connectivity within FAU and to the Internet will be unavailable while the hardware is replaced.

Posted in Uncategorized

Resolved – Wireless not working properly at Henderson

The “fauhen” wireless network segment is now working properly at the Henderson University School.

Thank you

Posted in Uncategorized

Network has been Restored

Posted in Uncategorized
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