We are currently experiencing an issue with Blackboard that is causing users to receive various database errors when accessing areas such as the discussion board, grade center and tests. We’re working to resolve this as soon as possible and we apologize for the inconvenience.

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 04/07/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted:

When : 3:00 AM – 4:00 AM

Affected Systems:

Blackboard (bbproxy2.fau.edu) – No downtime
SharePoint (spapp1.fau.edu) – No downtime
Xitracs (Xitracs.fau.edu) – Offline between 3:00 AM and 4:00 AM

Affected Services:

Blackboard
SharePoint
Xitracs

Description of Change:  We will be migrating bbpproxy2, spapp1, and Xitracs from VMware ESXi to Hyper-V. Blackboard and SharePoint should not experience any downtime, however Xitracs the SACS accreditation Document Management Software will be offline during the migration. We will be keeping backups of the VMware machines in case there are any problems and will be able to revert at any time during the process.

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When: 5:00-5:30am
What: MyFAU portal and source server reboots
Affected (Who): All MyFAU users

When: 3:00-3:30am
What: fauweb1.fau.edu server virtualization
Affected (Who): Any users who have websites on fauweb1.fau.edu

What: fauandix.fau.edu reboot
What: 3:00-3:30am
Affected (Who): All andi/shared (network drive) users

When: 3:00-3:30am
What: Boca and Davie domain control reboots
Affected (Who): No interruption of service

When: 3:00-3:30am
What: Gradapp server reboot
Affected (Who): Users using the graduate admission app?

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At 2:00pm today we will be making additional changes to the Oracle application servers that service Banner to correct some of the problems which were noted with last night’s registration process. There will be no impact on end users.

At 2:00pm today we will be making additional changes to the Oracle application servers that service Banner to correct some of the problems which were noted with last night’s registration process. There will be no impact on end users.

Issues with MyFAU – Self Service not loading consistently, and now can’t login at all “Too Many Simultaneous Logins” error – Technician has been contacted – No ETA for resolution

At 2:00pm today we will be making changes the Oracle application and database servers that service Banner to accommodate this week’s registration process. There will be little to no impact on end users.

Issues with MyFAU – Page loads, however once user logins in “Too Many Simultaneous Logins” error occurs. Technician has been contacted. No ETA on resolution

We are currently experiencing a problem with phones located at the Harbor Branch Campus. The networking group is aware and working to resolve the problem.