We are currently experiencing a hardware failure that is affecting the network on the third floor of the Ft. Lauderdale Askew Tower. We are working to resolve the issue as soon as possible.

Network was restored.

Currently there is problem affecting Exchange Mail Server. This will affect sending and receiving Exchange email and Blackberry Services.

90% restored by 9:00 p.m. 100% restored by 11:00 p.m.

IRM will upgrade the networking infrastructure in the north wing of the Social Science Building (Building 44) on the Boca Raton campus. The upgrade will start on Thursday night, March 11, at 6 p.m. and continue through 2 a.m. on Friday, March 12. Extended periods of inaccessibility to network and voice services will be experienced during this time frame. IRM requests that people in the north wing of the Social Science Building turn off their computers at the end of the day to safeguard their files.

We are currently having a problem with an FAU Web server, FAUWEB1. Systems is currently working to resolve the problem as quickly as possible.

This is affecting web services, FTP and other services.

Such as:
andi.fau.edu,
bberry.fau.edu,
home.fau.edu,
honorscollege.fau.edu,
nwrdcftp.fau.edu,
purchasing.fau.edu,
secure.fau.edu,
secure2.fau.edu,
student.fau.edu,
uapp.fau.edu,
ulrweb.fau.edu,
www.acstech.fau.edu,
a few more will be affected by this as well.

The system was restored at about 11:00 a.m

Please be advised that brief interruptions of network connectivity may be experienced on Wednesday morning, March 10, 2010 between 5:00 and 7:00 am. This core upgrade will affect connectivity between FAU campus locations, telephone services, the Internet, FLR, I2, and anything dependent on these services. If you experience network difficulties after this time, please call CSI customer service at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ for immediate assistance.

Calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163.

Thank you

We are experiencing a network outage at Fort Lauderdale Towers Campus. Networking is working with ATT to resolve the issue. No ETR at this time.

Banner, the University’s primary information and database system, and Self-Service (for students, employees and faculty) will undergo a major upgrade starting Wednesday, Feb. 10, at 5:00 p.m. Those systems and the functions/services that require them became available about 6:00 p.m. Below is an example of the kinds of services that were not available during that down time:

• FACTS (transcripts, transient forms, degree audits, admission applications).
• Self-Service (paying fees, checking grades, schedules, or financial aid) Students will not be able to pay fees, check grades or schedules, or access financial aid information.
• Employee assignment forms (EPAF, PAF) .
• WOLF (becomes unavailable 4:30 p.m., Feb. 10).
• Banner reporting (including through ODS).
• pCard processing and the approval module (pCards may still be used, but charges will not post until Banner is back up).

Issue has been resolved.

MyFAU will be restarted which means the system will be unavailable for approximately 20 minutes. This restart should take care of some issues we’ve started to see, including the missing function icons (mail, etc.).

Networking will be performing an infrastructure upgrade to the Algonquin building (Bldg. 6) on the Boca Campus tomorrow between 8:00 am and 8:30 am. There will be a brief interruption to network connectivity in this building only.