Blackboard is currently unavailable. OIT is trying to determine the cause and will post an update as soon as possible.
[RESOLVED] Redirect for new help desk system not working properly
**Resolved** 10:21am
The redirect and SSO is working now.
**End update**
**Update** 9:02am
The redirect is now working as intended; however, we are now experiencing an issue with single-sign on (SSO) for the help desk system. We are working on resolving the problem as soon as possible.
**End update**
We are working on resolving the issue of the redirect to the new help desk system. If you need technical assistance, please call 561.297.3999 OIT Sent from my iPhone
Posted in Uncategorized
[completed] Network Maintenance – Sunday, September 7th from 2:00 a.m. until 6:00 a.m.
The network maintenance scheduled for Sunday, September 7th has been completed.
Thank you
Posted in Network and Telecom, Systems
Network Maintenance – Sunday, September 7th from 2:00 a.m. until 6:00 a.m.
OIT will be performing network maintenance from 2:00 a.m. until 6:00 a.m. on Sunday, September 7, 2014. Due to the nature of the maintenance, FAU may experience intermittent network outages lasting approximately 10 – 15 minutes during this maintenance window. This outage will affect connectivity to the Internet as well as connectivity within FAU.
Posted in Network and Telecom, Systems
OIT Systems Maintenance, Thurs. Sept 4 from 12:01AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/04/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 12:01AM – 7:00AM
Affected services: Crystal Reports
Affected systems: crystalreports.fau.edu
Description of maintenance: OIT is migrating the system hosting crystal reports which creates various reports that are utilized by all the colleges and a few departments.
User impact: All reports on crystalreports.fau.edu will be unavailable for approximately 2 hours during the window.
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When: 3:00AM – 5:00AM
Affected services: There are no anticipated user/service impact
Affected systems: Banner Production(FAUP)
Description of maintenance: OIT is installing a Financial Aid patch 8.20.1.2 in Banner Prodution
User impact: There are no anticipated user/service impact.
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Posted in Banner and Admin Systems, Systems
[RESOLVED] – Password Reset Synchronization Issue
*** UPDATE *** 9:14AM
Password synchronization issue has been resolved. If you reset your password within the last 24 hours and it is not working on all FAU systems, please log in to MyFAU and change the password again.
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We are currently experiencing an issue with password not synchronizing to all FAU services/systems after being reset. We are working to resolve this issue as soon as possible.
Please do not reset your password until this issue has been resolved.
We apologize for the inconvenience this may cause.
OIT
Posted in Systems
[Resolved] – Banner INB and Self Service temporarily unavailable.
We were experiencing some hardware issues which have since been resolved. We apologize for any inconvenience this may have caused.
Posted in Banner and Admin Systems