[Resolved] Network outage in General Classroom South building

The network in the General Classroom South building has been restored.

Thank you

Posted in Network and Telecom

Network outage in General Classroom South building

We are currently experiencing a network outage in the General Classroom South building on the Boca Raton campus.  We are working to resolve the issue.

Thank you

Posted in Network and Telecom

Undergraduate Admissions Application Upgraded

The Office of Undergraduate Admissions has request several changes be applied to the undergraduate admissions application at apply.fau.edu.

The admissions application will be offline from 9:00 pm Friday July 17, 2015 – midnight Friday July 17, 2015 during these upgrades.

Posted in Banner and Admin Systems, Systems, Uncategorized

Enhanced Workday security

FAU is implementing additional security measures to better safeguard your information. Beginning this evening, Friday, July 17, off-campus access to Workday will be limited as follows:

  • Self Service Functionality and Basic Approvals will work from anywhere (includes mobile).
  • Initiating business processes while not connected to the FAU network (Wired or Wireless) will require VPN. Users who opt in to the Multi-Factor Authentication (MFA) will not have this restriction. NOTE: You can only opt in to MFA if you received an email from OIT inviting you to do so. This option is NOT available to the majority of users.
  • Downloading reports while not connected to the FAU network (wired or wireless) will require VPN.
  • Hourly OPS will only be able to check in/out while connected to the University network (wired or wireless).
Posted in Workday

OIT Systems Maintenance, Thurs. July 16 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/16/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

Banner Financial Aid Workday Integration
When: 3:00AM – 7:00AM
Affected services: ​There is no anticipated user/service impact.
Affected systems: ​BANNER Production (FAUP)
Description of maintenance: Install Federal college work study Workday intergration process.
User impact: There is no anticipated user/service impact.

***************************************************
WebFOCUS 8.1.04 Upgrade
When: 3:00AM – 7:00AM
Affected services: WebFOCUS and Leap Ahead​
Affected systems: ​​ibiweb4.fau.edu & BOC22ORA01.fau.edu
Description of maintenance: Upgrade WebFOCUS to version 8.1.04​
User impact: WebFOCUS and Leap Ahead will be unavailable during the upgrade.​

***************************************************
LuminisSync Single MessageQueue
When: 5:45AM – 6:00AM
Affected services: OUD, LuminisSync, Luminis, Waveset, Active Directory, Oracle Identity Manager, Chessboard, CAS services.
Affected systems: ​boc22oudp01, boc22oudp02, mcsource.fau.edu​
Description of maintenance: All OUD to LuminisSync events will now go to oud.action queue instead of being split between oud.action and oud.highpriority ActiveMQ queues.
User impact: None​, some accounts were not being created in Luminis. This should correct that problem.

***************************************************
IEA database migration
When: 6:00AM – 6:15AM
Affected services: http://iea.fau.edu/AssessmentDbase/ & http://iea.fau.edu/AssessmentDbase1314/
Affected systems: ​ieadata
Description of maintenance: OIT will be moving some of IEA’s databases to a new system.​
User impact: The following sites will be unavailable during the window:
http://iea.fau.edu/AssessmentDbase/
http://iea.fau.edu/AssessmentDbase1314/

Posted in Banner and Admin Systems, Systems

[RESOLVED] Password resets are delayed

We are currently experiencing a delay with password resets. Please refrain from changing your password at this time. We apologize for the inconvenience and will update as soon as the delay is resolved.

 

OIT

Posted in Uncategorized

[RESOLVED] Password Resets currently not working

********* The issue with password resets have been resolved *******

 

We are currently not able to reset passwords at this time. We are working to resolve the issue and apologize for the inconvenience this may cause.

OIT

Posted in Systems

[RESOLVED] Sympa list emails are not working

We are currently experiencing an issue with email sending out from Sympa lists. We are working to resolve and apologize for any inconvenience.

 

OIT

Posted in Systems

Marketplace Store Errors

Attn: Marketplace Store Managers

 

As of this morning, it has been noted that all marketplace stores are failing to function properly. The store sites are not allowing customers to choose products or to checkout for purchase.

 

We are contacting TouchNet customer care immediately and handling with the highest priority. A patch to the system was installed on Friday evening by TouchNet corporation, and it is likely that this morning’s issues are related.

 

Please note that this only affects Marketplace Stores. Student payment systems are working as expected.

 

Updates will be sent as more information becomes available.

 

Posted in Systems, Uncategorized

lists.fau.edu site slowness

We are currently experiencing slowness with our lists.fau.edu website.  We are working to resolve the issue as soon as possible.

We apologize for the inconvenience.

Posted in Email, Systems, Uncategorized