Blackboard Issues [UPDATE]

We are currently working with Blackboard Support investigating reports of multiple issues including:

  • Difficulty copying and moving content
  • A pop up message stating “Batch Already Loaded”
  • Difficulty loading the Grade Center
  • Inaccurate results in course reporting

Update: The course reporting is still not working correctly.  We believe that we have the other listed issues resolved.  If you continue to experience a problem please submit a ticket.

Posted in Educational Technologies

[Completed] Network Maintenance on January 6, 2016

On Wednesday, January 6, 2016, between 3:00 am and 6:00 am, OIT will perform an upgrade on the network router on the Boca Raton Campus. This upgrade may cause an interruption to the data networks on the Boca Raton campus. If you experience difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom

[RESOLVED] Blackboard Enrollment Issue

There is currently an issue affecting student enrollment in Blackboard. We are currently working to correct the issue. We expect the issue to be resolved this afternoon.

Posted in Uncategorized

COMPLETED: Echo360 System Maintenance

Echo Systems Server has been successfully updated to 5.5, SP2.

 

Posted in Uncategorized