Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/03/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Maintenance – Mail Routing changes
We will be changing the way email is routed from our on-premises servers.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: On-Premises Exchange
Affected systems: ExchangeCA01.ad.fau.edu, ExchangeCA03.ad.fau.edu, ExchangeCA04.ad.fau.edu,
Expected End-user impact: During this time, minimal impact on users is expected. Sending an email through our on-premises exchange transport servers may fail when the service is restarted. Office 365 will not be affected.
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Application maintenance – Single Sign On Page Adjustments
The Office of Information technology will be making small adjustments to the login system to improve usability and reliability
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Shibboleth, CAS, SSO
Affected systems: shibboleth1p, shibboleth2p
Expected End-user impact: During this time, users may be redirected to wordpress.fau.edu during this period. Single sign on will fail over between each server when they restart.
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Server maintenance (Davie campus) – Update Switch Firmware
OIT will be updating the firmware on a switch.
Downtime window start: 4:00 AM
Downtime window end: 5:00 AM
Affected services: The following services for the Davie campus:
Active Directory, Papercut, SCCM, DHCP, DNS, LDAP,
Affected systems: dav90hv01, dav90hv02, dav90pcprt01, dav90sccmdp01, davdcfau01, davdcirm01, dhcpdav1, dnsdav1, ldapdav1
Expected End-user impact: During this time, the affected systems will not be available during the change window.
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Server maintenance – Identity Management Systems (idm.fau.edu)
OIT is moving the idm.fau.edu server to a more suitable network for its usage.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: The IDM webpage
Affected systems: idm.fau.edu
Expected End-user impact: During this time, users may not be able to login to the idm site for a few minutes while the IP is changed
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Server maintenance
We are moving several servers to a more suitable network for their usage.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
OIT Units involved in the change Systems, fauapps
Affected services: owlapp and gradrates.
Affected systems: owlapp.fau.edu, gradrates.fau.edu,
Expected End-user impact: During this time, owlapp and gradrates may be unavailable for a minute while DNS is pushed to point to the new IPs. As such some users may experience connection issues while trying to access these servers.
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