OIT Systems Maintenance, Thurs. May 28 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/28/2020 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Server Maintenance
Description of change: OIT will be power cycling a server chassis to correct an issue.​
Downtime window start: 4:00 AM
Downtime window end: 5:30 AM
Affected services: ​DHCP, EDUROAM RADIUS, DNS, SSO, Network gear licensing, Network gear logging
Expected End-user impact: During this time, most of the affected services have redundant counterparts so end-user impact should be minimal. If you experience any issues accessing a particular service, please try again after the maintenance has been completed.

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Switch to SSO logins for document signing software
Description of change: Our document signing software (Docusign) is now setup for SSO and we will be forcing the switch from email/password logins to the SSO integration.
Downtime window start: 7:00 AM
Downtime window end: 7:10 AM
Affected services: Docusign
Expected End-user impact: During this time, no end-user impact is expected. After the change, Docusign will no longer allow email/password logins, unless requested.

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Modification to the Forms Server’s settings
Description of change: OIT will apply some changes to the University’s forms server. There will be a temporary downtime while the changes are applied.
Downtime window start: 6:00 AM
Downtime window end: 7:00 AM
Affected services: University forms server (Frevvo)
Expected End-user impact: During this time, the University form server will be unavailable and students, faculty and staff will be unable to submit many of the University forms. Users should wait until after the maintenance window to submit any forms.

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Posted in Systems