Classroom PC Zoom Issues

When using the in-room computers in Boca classrooms, some instructors may experience a Zoom issue that causes their session to end prematurely.

*This is not affecting all users/classrooms.* We have identified the issue and are working towards a resolution.

If you are in a physical classroom and experience any issues with Zoom, please report the problem to the AV Support team via the phone number listed in the classroom or by submitting one of the Help Desk requests linked here. Then, try a temporary workaround by either restarting your computer and disabling Zoom’s “hardware acceleration” settings OR by using Webex or Microsoft Teams.

Posted in Instructional Technologies, Video Conferencing