Some users may still have trouble accessing Mediasite as configuration changes propagate across the Internet. Restarting your browser/computer or clearing your DNS cache may help.
[Resolved] Mediasite Disruption
Mitigation steps have been completed
Mediasite Disruption
Investigating – The vendor is investigating a potential issue in the Video Cloud environment and will provide more information when possible.
[Resolved] Mediasite direct links unavailable
Access to Mediasite has been restored
Mediasite direct links unavailable
Direct links to Mediasite presentations are inaccessible and reporting a configuration error. OIT is aware of the issue and actively working with the vendor towards a solution.
Mediasite Channels accessed via Canvas appear to still be operational.
[Resolved] Mediasite Channel Error
The error preventing the loading of Mediasite channels has been resolved.
Mediasite Channel Error
Some users will see an error when attempting to browse Mediasite Channels. OIT is aware of the issue and is working with the vendor towards a resolution.
[Resolved] Mediasite unavailable via Canvas
Mediasite has resolved the error impacting presentation and channel availability via Canvas.
Mediasite unavailable via Canvas
OIT is aware and investigating along with the vendor, a connection error between Canvas and Mediasite.
[Resolved] Zoom -> Mediasite Imports
The Zoom to Mediasite import tool has been repaired and is now importing designated Zoom recordings in to Mediasite. OIT is continuing to monitor the tool for stability.
Please note that only Zoom recordings made on or after May 1st will be imported. Failed recordings made before this date will need to be manually transferred by downloading from Zoom and uploading into MyMediasite.