Mediasite has resolved the error impacting presentation and channel availability via Canvas.
Mediasite unavailable via Canvas
OIT is aware and investigating along with the vendor, a connection error between Canvas and Mediasite.
Posted in Canvas / LMS, Lecture Capture
[Resolved] Zoom -> Mediasite Imports
The Zoom to Mediasite import tool has been repaired and is now importing designated Zoom recordings in to Mediasite. OIT is continuing to monitor the tool for stability.
Please note that only Zoom recordings made on or after May 1st will be imported. Failed recordings made before this date will need to be manually transferred by downloading from Zoom and uploading into MyMediasite.
Zoom -> Mediasite Imports offline
Currently Zoom recordings designated for import to Mediasite are not being imported. OIT is aware and is investigating the problem with the vendor.
Recordings can still be uploaded manually in the web interface.
Mediasite Update
Mediasite will be updating the Mediasite Video Cloud to the latest release during the scheduled maintenance window on April 6, between 1:00 AM and 5:00 AM. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
Posted in Lecture Capture
[Resolved] Mediasite Degradation
The issue affecting the publishing, editing, and uploading of Mediasite presentations has been resolved.
Posted in Canvas / LMS, Lecture Capture
[Monitoring] Mediasite Degradation
Mediasite has implemented a fix for the presentation processing errors. Presentation processing should return to normal over the next several hours as the queue is processed.
OIT will continue to monitor the state of Mediasite.
Affected Processes: Presentation Upload, Presentation edits
Posted in Canvas / LMS, Lecture Capture
[Resolved] Mediasite Inaccessible from Canvas
The inaccessibility of Mediasite from Canvas has been resolved.
Posted in Lecture Capture
Mediasite Degradation
Mediasite is aware of issues impacting the FAU Mediasite environment and are working towards resolution.
Services Impacted
- Publishing, editing, and uploading
Posted in Canvas / LMS, Lecture Capture
[Monitoring] Mediasite Inaccessible from Canvas
Mediasite is once again available via Canvas. OIT will continue to monitor the situation over the next several hours.
Posted in Canvas / LMS, Lecture Capture