Mediasite resolution delayed

Some users may still have trouble accessing Mediasite as configuration changes propagate across the Internet. Restarting your browser/computer or clearing your DNS cache may help.

Posted in Canvas / LMS, Lecture Capture

[Resolved] Mediasite Disruption

Mitigation steps have been completed

Posted in Canvas / LMS, Lecture Capture

Mediasite Disruption

Investigating – The vendor is investigating a potential issue in the Video Cloud environment and will provide more information when possible.

Posted in Canvas / LMS, Lecture Capture

[Resolved] Mediasite direct links unavailable

Access to Mediasite has been restored

Posted in Canvas / LMS, Lecture Capture

Mediasite direct links unavailable

Direct links to Mediasite presentations are inaccessible and reporting a configuration error. OIT is aware of the issue and actively working with the vendor towards a solution.

Mediasite Channels accessed via Canvas appear to still be operational.

Posted in Canvas / LMS, Lecture Capture

[Resolved] Mediasite Channel Error

The error preventing the loading of Mediasite channels has been resolved.

Posted in Uncategorized

Mediasite Channel Error

Some users will see an error when attempting to browse Mediasite Channels. OIT is aware of the issue and is working with the vendor towards a resolution.

Posted in Canvas / LMS, Lecture Capture

[Resolved] Mediasite unavailable via Canvas

Mediasite has resolved the error impacting presentation and channel availability via Canvas.

Posted in Canvas / LMS, Lecture Capture

Mediasite unavailable via Canvas

OIT is aware and investigating along with the vendor, a connection error between Canvas and Mediasite.

Posted in Canvas / LMS, Lecture Capture

[Resolved] Zoom -> Mediasite Imports

The Zoom to Mediasite import tool has been repaired and is now importing designated Zoom recordings in to Mediasite. OIT is continuing to monitor the tool for stability.

Please note that only Zoom recordings made on or after May 1st will be imported. Failed recordings made before this date will need to be manually transferred by downloading from Zoom and uploading into MyMediasite.

Posted in Canvas / LMS, Lecture Capture, Video Conferencing