OIT will be suspending inactive Alumni accounts (those not used for +180 days) at 8 am Thursday, October 13th.
Google Workspace idle account suspension
OIT Systems Maintenance, Thurs 10/13/22 & Fri 10/14/22
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/13/2022 from 12:00 AM to 7:00 AM during OIT maintenance window and Friday, 10/14/2022 from 10:00PM to 10:30PM. In addition, the following systems will be specifically impacted:
Maintenance Research Computing storage
Description of change: Research Computing will be performing maintenance on the BHRIC storage
Downtime window start: 10/13/2022 12:00 AM
Downtime window end:10/13/2022 5:00 AM
Affected services: BHRIC virtual machines
End-user impact: None expected. However, this houses new BHRIC VM’s and there maybe a small window where there is a slowdown. However, no service interruption should occur
Server Maintenance
Description of change: OIT is upgrading the software for our email servers.
Downtime window start: 10/13/2022 3:00 AM
Downtime window end: 10/13/2022 4:00 AM
Affected services: Email
End-user impact: None expected as email servers are being upgraded incrementally.
Network Adjustments – Boca and Jupiter Campuses
Description of change: OIT will be performing network maintenance from 10:00 p.m. until 10:30 on Friday October 14th affecting the Boca Raton and Jupiter campuses.
Downtime window start: 10/14/2022 10:00 PM
Downtime window end: 10/14/2022 10:30 PM
Affected services: Boca and Jupiter firewalls
End-user impact: No end user impact is expected.
Malwarebytes currently blocking Google
We have identified that our anti-malware software Malwarebytes is currently blocking access to the Google.com domain. We are currently investigating the status and will update as we receive additional information.
OIT Systems Maintenance, Thurs. Sept 8 from 12:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/08/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Certificate Renewal
Description of change: The research computing team will be renewing or replacing the certificates on the following services:
Hipaa file system listener for frevvo
General Purpose file system listener for Frevvo
Redcap File Storage
Redcap
Graduate Application
Downtime window start: 09/08/2022 3:00 AM
Downtime window end: 09/08/2022 6:00 AM
Affected services: Hipaa file system listener for Frevvo, General Purpose file system listener for Frevvo, Redcap File Storage, Redcap, Graduate Application
Expected End-user impact: No end-user impact is expected
Server Maintenance
Description of change: OIT is updating certificates to ensure secure data transfer on servers related to user account management.
Downtime window start: 09/08/2022 4:00 AM
Downtime window end: 09/08/2022 5:00 AM
Affected services: User account management system – OUD
Expected End-user impact: No end-user impact is expected
Server Maintenance
Description of change: OIT is updating certificates to ensure secure web data transfer (https) on our document management system servers (onbase).
Downtime window start: 09/08/2022 3:00 AM
Downtime window end: 09/08/2022 4:00 AM
Affected services: Document management system – Onbase
Expected End-user impact: No end-user impact is expected
Email Security Change
Description of change: OIT Security is applying an email security change to only OIT accounts.
Downtime window start: 09/08/2022 8:30 AM
Downtime window end: 09/08/2022 8:35 AM
Affected services: Email
Expected End-user impact: No end-user impact is expected
Desktop Security Change
Description of change: OIT will be making a security related change to desktops on the Boca campus.
Downtime window start: 09/08/2022 8:00 AM
Downtime window end: 09/08/2022 8:00 AM
Affected services: OIT supported desktops and laptops on Boca campus
Expected End-user impact: No end-user impact is expected
Banner Maintenance
Description of change: OIT is upgrading BANNER Financial Aid for the 2021–22 FISAP reporting.
Downtime window start: 09/08/2022 3:00 AM
Downtime window end: 09/08/2022 5:00 AM
Affected services: Banner
Expected End-user impact: No end-user impact is expected
System Configuration Change
Description of change: OIT will be performing security enhancements on the HBOI campus.
Downtime window start 09/08/2022 4:00 AM
Downtime window end 09/08/2022 4:30 AM
Affected services: LDAP Authentication, Multicast Name Resolution
Expected End-user impact: No end-user impact is expected
Canvas Subaccount Clean Up
Description of change: OIT is reorganizing the Canvas Subaccounts to facilitate more precise use of plugins for proper groups in Canvas.
Downtime window start: 09/07/2022 11:30 PM
Downtime window end: 09/08/2022 3:30 AM
Affected services: Canvas
Expected End-user impact: No end-user impact is expected
REDCap Update
Description of change: This is a routine REDCap update.
Downtime window start: 09/08/2022 12:00 AM
Downtime window end: 09/08/2022 1:00 AM
Affected services: REDCap
Expected End-user impact: REDCap will be unavailable during the update.
Single-sign on delays and errors
We are currently experiencing intermittent issues with single-sign on that may cause delayed logins or errors while logging into services such as Workday and Canvas. We are working on resolving the issue as soon as possible.
We apologize for the inconvenience this may cause.
OIT
Network Maintenance: July 21 5-6am
As part of OIT’s annual continuity of services testing, OIT will be conducting tests that will potentially interrupt campus services intermittently between 5am to 6am on Thursday, July 21.
Multiple FAU services are currently unavailable
We have experienced a hardware failure and multiple FAU services are currently unavailable- including Account Self Service to reset your password, banner self-service, and others.
We are investigating and working to resolve as soon as possible.
We apologize for any inconvenience and will update the status as we have additional information.
OIT
OIT Systems Maintenance, Thurs. March 3 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 0/0/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Server Upgrade
Description of change: OIT is performing an upgrade on a data storage server that may affect some FAU websites on www.fau.edu.
Downtime window start 3/3/2022 3:00 AM
Downtime window end 3/3/2022 7:00 AM
Affected services: Some webpages on www.fau.edu. Any other service that depends on mysql01 data storage server.
Expected End-user impact: Some users may be unable to load websites or services that depend on the data storage server
MYFAU Update
Description of change: The MYFAU mobile app will be be undergoing routine maintenance.
Downtime window start 3/3/2022 6:00 AM
Downtime window end 3/3/2022 6:00 AM
Affected services: MYFAU iOS & Android App
Expected End-user impact: No downtime is anticipated but users will be prompted to download a new version of the iOS FAU Mobile App.
Email SPAM filter configuration change
Description of change: OIT will be changing the SPAM policy for 365 users
Downtime window start 3/3/2022 5:00 AM
Downtime window end 3/3/2022 5:05 AM
Affected services: Exchange Online
Expected End-user impact: No downtime is expected. After the change, only high confidence SPAM will be sent to the user’s Junk Mail folder. Mail with a lesser confidence SPAM level will be delivered to the user’s inbox.
OIT Systems Maintenance, Thurs. Jan. 20 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/20/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Pay-for-print service upgrade
Description of change: OIT is upgrading the Pay-for-print service to provide security enhancements.
Downtime window start 1/20/2022 3:00 AM
Downtime window end 1/20/2022 6:00 AM
Affected services: Pay-for-print printing service
Expected End-user impact: Printing will intermittently unavailable during this window.
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Server Maintenance
Description of change: OIT will be performing maintenance on its spam filters. Mail delivery may be impacted during this window.
Downtime window start 1/20/2022 3:00 AM
Downtime window end 1/20/2022 4:00 AM
Affected services: Inbound email for fau.edu and outbound email via smtp.fau.edu
Expected End-user impact: Sending email using smtp.fau.edu during the maintenance window may fail.
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Storage Maintenance
Description of change: OIT will be performing maintenance on some backend storage. No end user impact is anticipated.
Downtime window start 1/20/2022 3:00 AM
Downtime window end 1/20/2022 6:00 AM
Affected services: Storage
Expected End-user impact: There should not be an end-user impact.
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OIT Systems Maintenance – Thurs. January 6 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/06/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Windows configuration and deployment system upgrade
Description of change: The system providing configuration, deployment and updates to Windows clients (SCCM) will be upgraded to the latest version
Downtime window start 1/6/2022 3:00 AM
Downtime window end 1/6/2022 6:00 AM
Affected services: The system providing configuration, deployment and updates to Windows clients will be upgraded to the latest version
Expected End-user impact: All OS deployments, app installs, windows updates from SCCM will be unavailable during the window
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Single Sign-on Maintenance
Description of change: We will be performing SSO maintenance to allow Azure AD/ADFS to recognize whether a user has gone through MFA during sign-on or not.
Downtime window start 1/6/2022 6:00 AM
Downtime window end 1/6/2022 7:00 AM
Affected services: Azure AD, ADFS, Shibboleth
Expected End-user impact: No end-user impact expected
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Directory system decommission
Description of change: OIT will be removing a legacy domain
Downtime window start 1/6/2022 6:00 AM
Downtime window end 1/6/2022 6:30 AM
Affected services: IRM domain
Expected End-user impact: No end user impact is expected.
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Email Configuration Change
Description of change: OIT will be making a change to how exchange clients connect to their mailbox.
Downtime window start 1/6/2022 8:00 AM
Downtime window end 1/6/2022 8:00 AM
Affected services: Exchange email and clients
Expected End-user impact: No end user impact is expected.
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