The cloning of Banner TEST is complete and now available for all to access.
The cloning of Banner TEST is complete and now available for all to access.
Shared drives including Q:, N:, O:, P: and special drives are now available in a read-only state. OIT has cleaned up the virus infections from the shared drives. However, while OIT works to finish containing the virus and starting the rebuild process on any affected desktops, users will not be able to make changes or place any new files on the shared drives. Users can access the files that were available when access to the shared drives was removed yesterday. You may need to log off and log back on to your computer to be able to access the shared drives. OIT is working to restore full access to the shared drives as soon as possible.
Further updates will be posted as they become available.
We would like to provide you with an update regarding this latest strand of computer virus:
– This latest computer virus is called ChangeUp. – It is a self-evolving computer virus thus it is more difficult to catch. – Microsoft has no solution to clean this virus as of this reporting, and we are in the process of contacting Microsoft as well. Their lines and support center are inundated. – Symantec has information to contain this computer virus; however, there is no clean up solution short of restoring the Operating System. – Currently, we have 15 reported cases on campus and we are in the process of contacting these users to restore their systems. – Share drives will be taken off line at 2:00PM today in order to move this service behind FAU Firewall. This will prevent new strands of this virus from reaching these shares. – Symantec anti-virus will continue to run to identify variations of this virus on well over 200 shares over the next 48 hours. – Well over 100 sites around the country that are distributing this virus should be blocked based on recommendations from Symantec. We are in the process of blocking these sites.
As more information becomes available we will share it with you. In the meantime, share drives consisting of drive Q:, N:, O:, P: and special drives will be taken off-line for emergency migration behind the firewall.
We truly apologize for this; however, this virus is serious and it has already infected several major organizations around the country.
OIT/MB
Banner TEST will unavailable during the day this Monday, 2/25/2013, in order to perform a clone from a backup copy of production FAUP.
Banner DEVL will be unavailable during the day on Wednesday, 2/27/2013, in order to perform a clone from a backup copy of TEST taken after 2/25/2013.
OIT is dealing with a spread of virus that is persistent. It is impacting our network drives (ANDI) and some files stored on the drives are infected.
Please refrain from accessing files on shared drives today. We are currently working with several vendors to run virus scans to ensure the issue is resolved.
Unfortunately this is a new strand of virus and vendors are scrambling to find a resolution. There is a strong indication that this started with the older version of Java being exploited.
We apologize for any inconvenience this may cause.
OIT
Users may have experienced issues using WebFocus/Ibiweb.fau.edu/MyBits this afternoon due to a run away job. We have resolved the problem and Webfocus is now responding.
Thank you
OIT
Due to the latest number of phishing attacks from compromised accounts, we have blocked access to the internal SMTP server (smtp.fau.edu) from remote systems that connect via VPN until further notice. VPN users should continue to use Outlook Web Access, Outlook or MyFAU from remote systems. For those using non-Outlook email clients but still connect to Exchange, please refer to the information located here for detailed settings regarding IMAP, POP and authenticated SMTP.
Thank you,
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/21/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 3:00 – 3:15 AM
Affected Systems: andisec, boc22cmsccm01
Description of Maintenance: The system will be rebooted to attempt to resolve an issue with NetApp Snapshots
User Impact: andisec and sccm will be unavailable for approximately 15 minutes
When: 5:00 – 6:00 AM
Affected Services: EMS
Affected Systems: events.fau.edu(fauweb5,fauappsrv2,sql05vs)
Description of Maintenance: EMS, VirtualEMS, and Master Calendar IIS sites, databases, and connectors will be patched and upgraded to their latest versions.
User Impact: Users sessions will be interrupted and they will need to login again.
When: 3:00 – 6:00 AM
Affected Systems: acsmem02, acsmem04, aptitudesrv, adcon, fauweb2, fauwebdev, issdev, fauappsrv1, ecswins02, jobs.finaid
Description of Maintenance: The systems group will be migrating these virtual machines from HVCLUSTER to boc22hvclust01.
User Impact: The following systems will be unavailable for approximately 20-60min during the window: acsmem02, acsmem04, aptitudesrv, adcon, fauweb2, fauwebdev, issdev, fauappsrv1, ecswins02, jobs.finaid
When: 5:00am to 6:00am
Affected Systems: BigIP standby
Description of Maintenance: Vendor (F5) requested an End User Diagnostic to be run on our standby bigip system in order to assist with debugging a recent problem with the system. Such diagnostics require system to be offline. As it is the current standby system, there are no expected service outages. If anything untoward happens, User Services will be notified.
Some emails sent through Blackboard may not have been received. We are currently investigating the issue.
The network outage in Innovation Village South, building 99 has been resolved.
Thank you