Network and Telecom – Network Maintenance Sunday 2:00a.m to 6:00a.m.

IRM will be performing maintenance on firewall hardware from 2:00a.m to 6:00a.m. thus Sunday morning. During this time, access to the internet from FAU’s campuses will be intermittent while maintenance and testing is in progress.

Additional maintenance is scheduled for Monday and Wednesday mornings. Separate notifications will be sent out regarding those maintenance windows.

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FAU Self-Service and Banner Unavailable March 9-11

The FAU Self-Service and Banner systems will be unavailable from 3:00 p.m., Friday, March 9 through 7a.m., Sunday, March 11, 2012.

During this time the Office of Information Technology will upgrade the Operating System to improve performance. The following services will not be available:

* Banner Forms (INB) access

* FAU Student, Faculty, and Employee Self-Service (including registration, transcripts, grades and payments)

Thank you for your support. We apologize for any inconvenience.

Posted in Uncategorized

resolved – network outage

The light levels on the 10 Gig primary Internet connection have been stable for the past 20 hours. We will continue to closely monitor the connection.

Thank you

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update – network outage

The FAU network is back and operational. We lost our primary connection to FLR at 11:27am. The connection stabilized at 11:41. There was a loss of light on the 10G circuit between Boca and Ft. Lauderdale. We are working with ATT to determine the cause of the outage.

Thank you

—–Original Message—– Sent: Thursday, March 01, 2012 11:35 AM

We are experiencing a network outage across all FAU campuses. We are working to determine the cause of the outage.

Thank you

Posted in Uncategorized

network outage

We are experiencing a network outage across all FAU campuses. We are working to determine the cause of the outage.

Thank you

Posted in Uncategorized

Completed Network Maintenance Bldg. 72 Satellite Utility Plant and Bldg. 81 Parking Garage I 03/01/2012

Networking will be upgrading the network equipment in building 72 (Satellite Utility Plant) and building 81 (Parking Garage I) during the maintenance window 5:00am to 7:00am Thursday 03/01/2012. No service outage during normal business hours is expected.

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Systems Maintenance Issues

We experienced systems failure this morning starting at 4:00am. On-campus access to the Internet was affected as well as many other services. At this time Internet access has been restored.
The following services were affected:

List serv
Blackboard (currently online)
DNS
DHCP
Broadcast.fau.edu
VPN authentication
Graduate Application
Identity Manager
Phone Bill
Network Registration
SharePoint
Talisma
Xitracs

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[Updated] OIT Systems Maintenance, Thurs. March 1, 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/01/2012 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

What: Netapp OS upgrade
When: 3:30am-6:30am
Potentially affected systems: Blackboard, HyperV clusters (Xitrax, VPN auth, DNS, VirtualApps, Broadcast, DHCP, Graduate Application, Identity Manager, PhoneBill, Network Registration, Lists, SharePoint, Talisma, Xitracs)
Description of Maintenance: The OnTap OS is being upgraded from 8.0.2 to 8.0.2P4.  A firmware update to fix battery charging is also being applied.
User impact: None is expected because of the failover capabilities of the storage controllers

What: Server reboots
When: 3am-4am
Affected systems: bbloraclealt, fausftp, fausftp2, echoftp, banoradev (new/Linux), bannerprd (new/Linux)
Description of Maintenance: The servers are rebooting for kernel updates.
User impact: None

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Resolved – Router blade failure at 12:24 today

The crash was due to a memory parity error. We will continue to closely monitor the system.

Thank you

—–Original Message—– Sent: Wednesday, February 29, 2012 1:04 PM

We experienced a router supervisor failure today, Feb 29 at 12:24 in the FAU Boca Raton data center. Network traffic passing at this time was interrupted. We are working to determine the root cause of the failure.

Thank you

Posted in Uncategorized

Router blade failure at 12:24 today

We experienced a router supervisor failure today, Feb 29 at 12:24 in the FAU Boca Raton data center. Network traffic passing at this time was interrupted. We are working to determine the root cause of the failure.

Thank you

Posted in Uncategorized
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