We are exeperiencing a telecom issue with our line provider, local team is engaged and working to resolve.
We are exeperiencing a telecom issue with our line provider, local team is engaged and working to resolve.
Mediasite is available once again.
Following the scheduled maintenance window, Mediasite is not accessible. We have alerted our hosting partner and they are working towards a resolution.
A power failure in the Jupiter Data Center appears to have caused Beegfs /mnt/archive on the new Athene cluster to go offline. The team is en route to the campus and will resolve the problem as soon as possible.
We are currently experiencing issues with Single Sign-On (SSO) functionality. We are actively investigating the root cause and working on a solution. Refreshing your login may temporarily allow you to bypass the current issue at hand.
We will provide updates as soon as more information becomes available. Thank you for your patience as we work to restore full functionality.
The issue affecting Zoom health accounts has been resolved. Health users should now be able to view all their meetings, including recently scheduled and past meetings.
Thank you for your patience as we worked to restore full functionality.
Update 12/17/2025 @ 9:30 pm: Update on Zoom Health Accounts
Users with @health.fau.edu email addresses should now be able to view all meetings they have personally scheduled, as well as any past meetings.
Please note: Meetings where health users are listed as alternative hosts or have scheduling privileges may take additional time to fully propagate and display correctly. These updates are currently processing gradually, so access will improve over time.
We will provide another status update by 10:00 AM tomorrow.
Thank you for your patience as we complete this process.
OIT will be performing maintenance on Zoom tonight 12/17/2025 from 8:00 PM to 10:00 PM to resolve an issue affecting health accounts.
During this time, users with @health.fau.edu email addresses may experience limited functionality, including not being able to view past meetings or see upcoming meetings.
All other accounts will not be impacted.
We appreciate your patience as we work to ensure Zoom services run smoothly.
We are seeing an increase in errors when logging into web applications where the user is receiving an “Access Denied” message. Users logging into Banner Self-Service, or Admin for example, will receive an Access Denied message, if they refresh they are able to login sometimes. Our Enterprise Applications team is currently reviewing our system logs to determine the cause. We will provide an update as we know more.
Snaplogic has reported they are currently investigating reports of performance degradation due to issues with Cloudfare hosting https://www.cloudflarestatus.com/.
We are looking into evaluating the current impact on our environment, but it seems to only effect logins at this time. Updates will be posted as they become available.
OIT
TeamDynamix has reported they are currently investigating reports of performance degradation. Updates will be posted as they become available.
OIT
TeamDynamix has reported they are currently investigating reports of performance degradation. Updates will be posted as they become available
Update: TeamDynamix is reporting the incident is now resolved