Update: The issue with SSOT has been resolved and services have been restored to full functionality.
We have identified a possible issue with Single-Sign On TEST (SSOT). We are actively working to identify the root cause and restore full functionality as quickly as possible. We apologize for any inconvenience this may cause.
Update 01/26/26 20:24: We have identified the potential problem with all our transcript request services, and are working on resolving it. We appreciate your patience as we work through the problem.
Original Post: Our online transcript request service is currently not operational. We are currently working at solving the problem. We will provide more information as we investigate. Students will not be able to request a paper transcript, nor submit an electronic transcript request.
We have confirmed that authenticated REDcap users are being forced to reauthenticate every few minutes. We are investigating the issue and will update when the issue is resolved.
We are currently investigating intermittent Wi-Fi issues and working to resolve as soon as possible. We will update this status as we have more information.
Microsoft is reporting an outage with 365 Services. Users may be receiving an error message when attempting to send or receive email through Outlook.
Update 1/23/26 8AM: Microsoft is reporting the outage has been resolved. Please contact the Help Desk at 561-297-3999 if you are experiencing any issues.
We are exeperiencing a telecom issue with our line provider, local team is engaged and working to resolve.
Mediasite is available once again.
Following the scheduled maintenance window, Mediasite is not accessible. We have alerted our hosting partner and they are working towards a resolution.
A power failure in the Jupiter Data Center appears to have caused Beegfs /mnt/archive on the new Athene cluster to go offline. The team is en route to the campus and will resolve the problem as soon as possible.
We are currently experiencing issues with Single Sign-On (SSO) functionality. We are actively investigating the root cause and working on a solution. Refreshing your login may temporarily allow you to bypass the current issue at hand.
We will provide updates as soon as more information becomes available. Thank you for your patience as we work to restore full functionality.