The TouchNet payment processing system will be undergoing maintenance -Starting from 3:00am to 7:00am (EST) Friday, 4/24/2020. This affects student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services. We expect all systems to be back online no later than 7:00 am (EST) that morning. When the system is back up and ready to go, we will notify you. You may wish to place warnings on your website, or take your store offline. If this scheduled downtime creates a conflict for your operations, please feel free to contact us at FIS@fau.edu for further discussion. Expected End-user impact: During this time all student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services will be unavailable during this maintenance cycle.
Webex Engineering has scheduled a maintenance window to support ongoing service maintenance for Webex Meeting Services – US East Coast
Webex Engineering has scheduled a maintenance window to support ongoing service maintenance for Webex Meeting Services.
— Scheduled Maintenance Window — Start: Friday, April 10, 2020, 10:00 PM PDT (GMT-7) Complete: Friday, April 10, 2020, 11:59 PM PDT (GMT-7)
— User Experience — During the maintenance window, hosts and participants may experience the following service impacts:
Recording WILL be available during the maintenance period, but processing and availability of those new Network Based Recordings will be delayed for up to 24 hours after the maintenance is completed.
Recordings that were made prior to this maintenance will NOT be available during this maintenance.
[Resolved] Webex Meetings: Users are intermittently unable to connect to computer audio (VoIP)
11:33am – WebEx Engineering continues to work on updating the VoIP services. Many of the services have been restored, but additional work is underway to complete the task. Previously affected users should close out of their meeting and rejoin to enable audio and video. Remaining affected users may see connection issues or may be able to connect to audio, but the client computer video option may be unavailable.
10:59am – Engineering is working to address an issue affecting the computer audio (VoIP) component of Webex Meetings. Users connecting to sites hosted in the US region may not be able to join meetings using the Webex computer client for audio or video. Users can connect using telephony call-in or call-back, Webex Teams, or video endpoints (SIP connections) as an alternative.