Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/23/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Pay-for-print upgrade
Description of change: OIT will upgrade the Pay-for-Print server (Papercut) to the newest version.
Downtime window start 9/23/2021 4:00 AM
Downtime window end 9/23/2021 7:00 AM
Affected services: Pay-for-print
Expected End-user impact: Pay-for-print services will be unavailable during the maintenance window.
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Storage configuration modification
Description of change: OIT will enable a configuration option for the storage supporting the virtualization environment.
Downtime window start 9/23/2021 6:00 AM
Downtime window end 9/23/2021 6:05 AM
Affected services: N/A
Expected End-user impact: No end-user impact is expected.
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Application modification
Description of change: OIT will enable Automatic Upgrades of Malwarebytes cloud clients.
Downtime window start 9/23/2021 6:00 AM
Downtime window end 9/23/2021 6:15 AM
Affected services: Malwarebytes cloud clients, though the clients will not notice anything.
Expected End-user impact: No end-user impact is expected.
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Canvas Tool Updates
Description of change: OIT will update the following Canvas tools to fix bugs and add new features:
User Management, Course Management, Observer Management
Downtime window start 9/23/2021 5:00 AM
Downtime window end 9/23/2021 6:00 AM
Affected services: UserManagement, ObserverManagement, and CourseManagement
Expected End-user impact: The tools mentioned above will be momentarily unavailable when updates are being performed.
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Spam Filter Configuration Change
Description of change: OIT will be changing a setting related to email disclaimers on our spam filters.
Downtime window start 9/23/2021 4:00 AM
Downtime window end 9/23/2021 4:00 AM
Affected services: Inbound FAU email
Expected End-user impact: No end-user impact is expected.
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Server Upgrade
Description of change: OIT will be applying updates to one of its mail servers.
Downtime window start 9/23/2021 3:00 AM
Downtime window end 9/23/2021 6:00 AM
Affected services: On-Premises Exchange
Expected End-user impact: On-Premises Exchange is primarily used for 365 email management by the Help Desk. During this time mailboxes and distribution groups will not be able to be created/changed/deleted.
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Virtualization Upgrade
Description of change: Research Computing will upgrade the research computing private cloud to the latest version.
Downtime window start 9/23/2021 3:00 AM
Downtime window end 9/23/2021 6:00 AM
Affected services: HPC Cluster, Storage, Senior Design Projects
Expected End-user impact: No users should not be affected by this upgrade; however, there is a chance the machines could fail.
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