Sonic Foundry will be updating FAU’s Mediasite to the latest release during their scheduled maintenance window on May 27, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
Mediasite Maintenance
Posted in Canvas / LMS, Lecture Capture
[Resolved] FAU Printing Service Maintenance
The FAU Printing System is back to full functionality and available once again.
Posted in Educational Technologies
FAU Printing Service Maintenance
Maintenance continues on the FAU Printing Service. Users will be unable to access the system at this time.
Users needing to print on campus can find local options at:
- FAU Library in Boca Raton
- Toshiba Print and Mail services in Boca Raton near the Bookstore.
Posted in Instructional Technologies
FAU printing Service is currently down
FAU printing Service is currently down for maintenance. Users will be unable to access the system at this time.
Posted in Instructional Technologies
Mediasite Maintenance
Sonic Foundry will be applying a hotfix to Mediasite during their maintenance window on April 13, between 1:01AM and 5:00AM EDT. Extended downtime is not expected. However, the site may be unavailable for brief periods during this time.
Posted in Canvas / LMS, Lecture Capture
[Resolved] Mediasite Instability
Mediasite appears to have returned to normal operations. Engineers will continue to monitor the situation and OIT will update as the issue warrants.
Posted in Canvas / LMS, Lecture Capture
Mediasite instability
Users may experience long loading times and error messages when attempting to access Mediasite and Mediasite presentations. Engineers are investigating the issue now and OIT will provide updates as they become available.
Posted in Canvas / LMS, Lecture Capture
[Resolved] Mediasite-Zoom Integration
Earlier this morning Zoom experienced a disruption which interrupted the Mediasite-Zoom import process. Zoom has resolved the issue and users should once again see imports from Zoom to Mediasite. Please expect delays and possible duplication of recordings as the process is restarted.
Zoom Google Chrome extension update
The Zoom Google Chrome extension will be updated on November, 26, 2022. After the upgrade, users will be asked to log-in manually the first time they open their browser and use the Google Chrome extension.
Posted in Canvas / LMS, Video Conferencing
[Resolved] Zoom – Website inaccessible
Zoom has resolved issue that was causing a subset of users to be unable to reach zoom.us.
Posted in Canvas / LMS, Video Conferencing