The BHRIC’s vCenter server is showing to be unstable. We have a ticket open VMware and to resolve the problems this evening after hours.
BHRIC vCenter instability
[Resolved] Koko HPC Cluster
The KOKO NFS server is back up and running. We are still monitoring the system and handling any reported issues. Should you experience problems with any Research Computing Service please submit a ticket.
The KOKO NFS server froze this evening and we are working on correcting the problem. We will send out an update shortly.
Koko HPC Cluster
The KOKO NFS server froze this evening and we are working on correcting the problem. We will send out an update shortly.
BHRIC Virtual Desktop outage
A network hardware failure took the BHRIC’s Virtual Desktops offline on Saturday the 5th. We have resolved the issue and are currently testing services to make sure they are online.
Parking Account Errors
It has come to our attention that the Parking account system is experiencing various errors. Users attempting to pay fines, or check the status of their account may receive an error message. If this occurs please try back later.
Posted in Banner and Admin Systems, Uncategorized
[Resolved] Emergency Maintenance Employee MFA Enrollment Tool
The Employee MFA Enrollment Tool will be updated at 12:30 pm October 1st to correct a bug that is preventing courtesy accounts from logging in. The tool will be offline for a few minutes during this process.
Maintenance Employee MFA Enrollment Form
We will be updating the Employee MFA Enrollment form at 9 pm this evening September 23, 2019. During the update the url to the system will be updated to https://ssoauth.fau.edu/employee-mfa and a performance bug resolved. To aide in accessing the system a redirect will also be applied to the old site.
[Resolved] Research Computing Data Transfer nodes offline
The bellow issue has been resolved and the service restored.
[RESOLVED] Due to a software issue on our data transfer nodes this service is temporarily offline. We are rebuilding the Windows file share service and hope to have it online by the end of the day.
[Resolved] BHRIC Virtual Desktop Infrastructure downtime
The Biomedical Health Research Informatics Core experienced an error that prevented virtual desktops being rebooted, started, or migrated. The error occurred between 7:00 – 7:50 am August 22 and appears to have been resolved. For more information please contact the Research Computing team.
Reports of 2Factor/MFA enrollment issues
Users have reported that issues enrolling and activating MFA/2Factor on their user accounts. We have tracked the issue down and will be fixing it between 9 pm and 9:30 pm June 16, 2019. During this period both the student and employee enrollment applications will be offline.