The Self Service link within MyFAU is currently unavailable. We have identified the issue and are working to correct it.
Completed – Network services should be restored in the next 30 minutes.
Network services should be restored in the next 30 minutes. We will announce once the services have been fully restored.
Posted in Network and Telecom
Resolved – Please ignore email bouncebacks from Archiver
This server was moved out of rotation to prevent further bouncebacks.
One of our archiver mail servers is overloaded and sending bounceback or delivery has failed emails. The emails you are sending are arriving at their destinations. You can disregard the bounceback. We apologize for the inconvenience.
Posted in Systems
Resolved – Parature – Some Tickets are Missing Information
We have received reports of tickets losing some information. We have reported this to Parature and it is under investigation. We apologize for any inconvenience this may cause.
Posted in Uncategorized
[RESOLVED] – Google Apps Server is Currently Unavailable
***Google Apps servers are back up and running. ***
Google servers are currently unavailable and affecting all apps, including Owl Mail. Google is looking into this issue and services should be restored soon.
Posted in Uncategorized
Resolved – Password syncs are not working from MyFAU to Windows
Passwords syncs are currently not working from MyFAU to Microsoft Windows. We are currently working to resolve this issue as soon as possible.
Posted in Uncategorized
Network has been Restored
Posted in Uncategorized
[Resolved] Parature (Help Desk Ticketing System) is Running Slow
Parature is currently running slow. We have notified Parature and they are looking into this issue. We apologize for the inconvenience.
Posted in Uncategorized
Resolved – Intermittent Email Issues
We are currently working on resolving this issue. We apologize for the inconvenience.
Posted in Systems