[RESOLVED] Partial wireless outage on the Boca campus, General Classroom South

Update (1:55pm): Wireless services have been restored and the OIT team is continuing to monitor the situation.

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We are experiencing a partial WiFi outage in this building and are working to resolve the issue.

Posted in Network and Telecom

[RESOLVED] Wireless restored on the Jupiter campus

All wireless services have been fully restored.

Posted in Network and Telecom

[RESOLVED] Partial wireless outage on the Jupiter campus

We are experiencing a partial WiFi outage on the Jupiter campus. We are working to resolve the issue.

Thank you

Posted in Network and Telecom

Duo SMS/Telephony Authentication unavailable

Our two factor authentication Duo is currently experiencing an issue causing SMS and Phone Call delivery failures. The vendor is currently investigating and a status is available at https://status.duo.com/

Duo Mobile push notifications continue to function as normal and we recommend that you setup your mobile device with Duo Mobile using the instructions below: https://helpdesk.fau.edu/TDClient/2061/Portal/KB/ArticleDet?ID=73770

Thank you

Office of Information Technology

Posted in Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized

UPDATE: Network Maintenance – Building GS 2 February 6th between 6-7am

Update: We are aware there is an issue in GS 2 with the phones and currently working to resolve as soon as possible.
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OIT will be performing network maintenance in building GS 2 tomorrow February 6th between 6-7am. During this window, GS 2 will experience brief interruptions in connectivity to the internet and to internal network-based services.

Posted in Network and Telecom, Uncategorized

COMPLETED – Network Maintenance – January 22nd

The network maintenance scheduled for this morning from 12:00 until 3:00 has been completed.

Posted in Network and Telecom

NETWORK MAINTENANCE – All Campuses Tonight January 22nd from 12:00 a.m. until 3:00 a.m.

OIT will be performing network maintenance affecting all campuses from 12:00 a.m. until 3:00 a.m. on Wednesday January 22nd. During this time, all campuses will experience brief interruptions in connectivity to the internet and to internal network-based services.

Posted in Network and Telecom

[RESOLVED] Issue with outbound calls on Davie Campus

Davie phones are having issues making outbound calls. If there is an emergency please use a cellular device.

We are actively working with the service provider to resolve the issue.

Posted in Network and Telecom, Uncategorized

Network Maintenance – All Campuses – December 19th from 12:00 a.m. until 3:00 a.m.

OIT will be performing network maintenance affecting all campuses from 12:00 a.m. until 3:00 a.m. on Thursday December 19th. During this window, all campuses will experience brief interruptions in connectivity to the internet and to internal network-based services.

Posted in Network and Telecom

[RESOLVED] Network Stability Issues – Jupiter Campus

The network stability issues on the Jupiter campus have been resolved and stable network connectivity was restored around 4:30.

Posted in Network and Telecom