Network upgrades in the General Classroom South building #2 have been completed.
Thank you
Network upgrades in the General Classroom South building #2 have been completed.
Thank you
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/09/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Database Maintenance – MyFAU
Description of change: Migrating MyFAU (LUMP on mcoracle) database from Oracle Linux 5 to Oracle Linux 7 and moving from 131.91.20.0 subnet to 10.19.20.0.
Downtime window start: 5:00 AM
Downtime window end: 7:00 AM
Affected services: MyFAU
Affected systems: mcoracle
Expected End-user impact: During this time, the MyFAU portal will be unavailable.
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Server Maintenance – OwlDone, SPOT, & OIM
Description of change: We will be moving the IP for several virtual servers from the old load balancer to the new load balancer hardware.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: OIM, OwlDone and Spot
Affected systems: boc22igdadmp.fau.edu, boc22oimintp.fau.edu, boc22webprod.fau.edu
Expected End-user impact: During this time, maintenance window SPOT, Owldone and OIM services will be unavailable.
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Server Maintenance – Filelocker & Papercut
Description of change: We will be moving the IP for papercut.fau.edu, and filelocker.fau.edu from the old load balancer to the new load balancer hardware.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: filelocker and papercut
Affected systems: filelocker.fau.edu, papercut.fau.edu
Expected End-user impact: During this time, filelocker and papercut will be unavailable. Filelocker users will not be able to access shared files during the outage. Users will not be able to print using the papercut service.
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Server Chassis Maintenance – SSO
Description of change: OIT Systems team will be replacing a suspected faulty storage controller on one of our dell server chassis.
Downtime window start: 3:30 AM
Downtime window end: 5:30 AM
Affected services: SSO, DHCP, DNS, LDAP, Network Monitoring
Affected systems: Boca 96 VRTX, BOC96HV01, BOC96HV02, BOC96ESXI01, BOC96ESXI02, boc96dns, dhcpboc1, dhcpboc18, dnsboc1, ldapboc1, ldapboc1-el6, overwatch, shibboleth2p
Expected End-user impact: During this time, services listed above will be unavailable during the maintenance window. Most services are redundant, however SSO may be intermittently unavailable.
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There is currently an issue that can cause a break in the connection between iClicker and Canvas.
The issue occurs if an instructor has clicked the Sync Roster button since this weekend (10/28-10/29) which can cause students to show as unregistered.
Canvas is working to correct the issue, and ask that anyone experiencing the issue email support@iclicker.com and CC kelly.morrow@macmillan.com and they will help resolve the issue.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/02/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Maintenance
Description of change: OIT will be moving the IP for papercut.fau.edu, and filelocker.fau.edu from the old load balancer to the new load balancer hardware.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: filelocker and papercut
Affected systems: filelocker.fau.edu, papercut.fau.edu
Expected End-user impact: During this time, filelocker and papercut will be unavailable. Filelocker users will not be able to access shared files during the outage. Users will not be able to print using the papercut service.
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An issue that was preventing playback of Mediasite Catalog Lecture Capture presentation videos has been resolved.
On Wednesday, November 8, 2017, between 12:01 am and 5:00 am, OIT will upgrade the network in the FAU General Classroom South Building #2. This upgrade will cause intermittent interruptions to the network, wireless, and telephones in the General Classroom South building. If you experience difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk or 561-297-3999 for immediate assistance.
Thank you
The network issue in the FAU Library has been resolved.
Thank you
We are currently experiencing a network outage in the FAU Library on the second floor. We are working to replace the hardware and restore service as soon as possible.
Thank you
McGraw Hill is currently experiencing an issue with their Canvas integration. Please visit their status page for more information
http://status.mheducation.com/
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/19/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Maintenance – Virtualapps system maintenance
Description of change: A security update is being applied to the system
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: virtualapps.fau.edu
Affected systems: netscaler gateway for virtualapps
Expected End-user impact: During this time, users will be unable to use any virtual apps that are being served out by the virtualapps.fau.edu site.
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Server Maintenance – Windows configuration and deployment system upgrade
Description of change: The system providing configuration, deployment and updates to Windows clients will be upgraded to a newer OS version
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: OS deployments, app installs, windows updates from SCCM
Affected systems: boc22sccm
Expected End-user impact: During this time, all OS deployments, app installs, windows updates from SCCM will be unavailable
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Application Maintenance – Workday Location Improvements
Description of change: We are deploying changes that will improve accuracy to our Workday Locations information provided by our Campus Operations and Building management team.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Workday, AssetWorks,
Affected systems: boc22devproc, Workday
Expected End-user impact: During this time, no end user impact is expected
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Server Maintenance – Banner Upgrades/Patches
Description of change: OIT will be installing several Banner upgrades and patch releases on Thursday, October 19, 2017.
The Financial Aid office has requested the installation of the Financial Aid administrative version 9.3.4 administrative pages as a means to bring production up-to-date for distribution of funds. These releases serve as pre-requisites and co-requisites for the requested administrative pages.
Pre-Requisite releases: General 8.9.2 upgrade and 8.9.2.1 patch, Admin Common version9.3.7 administrative pages, General version 9.3.5 administrative pages, Financial Aid version 9.3.4 administrative pages
Co-Requisite releases: Student 8.13.2 upgrade, Student 9.3.6 administrative pages, Accounts Receivable 8.5.3 upgrade, Accounts Receivable 9.3.4 administrative pages
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: All Banner Services
Affected systems: Banner
Expected End-user impact: During this time, users may not be able to connect to Banner.
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