** RESOLVED **
The issue with helpdesk ticket creation and updates have been resolved.
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Creation of new helpdesk tickets or updates to existing tickets are currently unavailable. We anticipate this issue to be resolved in the morning. Email updates to tickets can still be sent and will be queued until the issue is resolved.
We apologize for the inconvenience
Systems
Around 6:20pm today we experienced a second round of network and Internet connectivity issues. At this time connectivity has been restored and all services should be operational. We believe we have identified the root cause and have performed some initial corrective actions.
We apologize for the inconvenience this may have caused.
OIT
Around 1:45pm today we experienced network and Internet connectivity issues. At this time connectivity has been restored and all services should be operational. We will continue to monitor the network to prevent any future issues.
We apologize for the inconvenience this may have caused.
OIT
The network maintenance scheduled for 5/20/2017 has been completed.
Thank you
Networking will be performing maintenance on core from 12:00 am to 4:00 am on 5/20/2017. There will be service interruptions impacting access to internet and servers during this window as we implement changes to backbone.
The voicemail service has been restored.
Thank you
We are currently experiencing an issue with the FAU voicemail service. We are working with the vendor to resolve the issue as soon as possible.
Thank you
The voicemail service has been restored.
Thank you
We are currently experiencing an issue with the FAU voicemail service. We are working with the vendor to resolve the issue as soon as possible.
Thank you
We are currently experiencing issues with single-sign on. The user will be presented with an error message when attempting to sign in to services such as Workday, Canvas, Helpdesk, Blackboard, and any other application that is utilizing single-sign on. Our team is working on restoring services as soon as possible.
We apologize for the inconvenience this may cause.
OIT