On Friday, July 28, 2017, between 12:01 am and 12:30 am, OIT will be performing Network maintenance affecting portions of the Boca Datacenter. There may be some end-user impact as some services become temporarily unavailable.
On Friday, July 28, 2017, between 12:01 am and 12:30 am, OIT will be performing Network maintenance affecting portions of the Boca Datacenter. There may be some end-user impact as some services become temporarily unavailable.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/27/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server maintenance – Certification Authority OS Upgrade
Description of change: We will be upgrading the operating system of our internal certification authority server.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Internal certificate services (requesting new cert, renewing, crl checking).
Affected systems: BOCCA01.ad.fau.edu
Expected End-user impact: During this time, there may be unintended outages, e.g. SCCM may not be able to push software/updates during this window as it relies on certificates for encrypted communication between distribution points and endpoints. Any internal services that rely on certificates for encypted commuication will fail or present a warning of an untrusted certificate.
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Server Maintenance – Webnet server migration
Description of change: We are moving the webnet servers to a more suitable network for their usage.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Monitors that may be monitoring webnet4 through webnet8
Affected systems: webnet4 through webnet8
Expected End-user impact: During this time we do not expect any end user impact. Some monitoring services may show the fau site as down while dns is changed. The FAU site will be up during this time.
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On Tuesday, July 25th at 11pm we will begin upgrading the DARS degree auditing system to UAchieve Self-Service. During this time users will not be able to submit audits through Banner Self-Service. The upgrade will be complete by 8am Wednesday, July 26th. After the upgrade, the DARS degree audit link in Banner Self-Service will begin forwarding users to UAchieve Self-Service.
On Friday, July 28, 2017, between 6:00 am and 6:30 am, OIT will be performing Network maintenance affecting portions of the Boca Datacenter. There may be some end-user impact as some services become temporarily unavailable.
On Wednesday, July 26, 2017, between 6:00 am and 6:30 am, OIT will be performing Network maintenance affecting portions of the Boca Datacenter. There may be some end-user impact as some services become temporarily unavailable.
The network maintenance scheduled for July 21 has been completed.
Thank you
Password changes and resets are functioning and the issue is resolved.
We apologize for any inconvenience.
OIT
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Password changes/resets are currently experiencing extended delays. We recommend holding off changing your password until further notice.
We are working with due diligence to resolve this issue.
We appreciate your patience during this time.
OIT
The Single Sign On System was upgraded early this morning. Please report any issues to the HelpDesk (https://helpdesk.fau.edu).
OIT will be performing network maintenance on Friday, July 21 from 12:01 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 5 – 10 minutes during this window. The Internet connection will be rerouted to the backup connection to minimize any downtime.
Thank you
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/20/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Application maintenance – Single Sign On Upgrade
Description of change: The single-sign on system used by most FAU users when logging into websites will be upgraded to provide an improved user experience.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: Single Sign On, Canvas, Banner, Workday, and all web based applications using Single Sign On
Affected systems: BigIP, shibboleth1p.fau.edu, shibboleth2p.fau.edu
Expected End-user impact: During this time, no downtime with single-sign on is expected.
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Server Maintenance – cuttlefish server migration
Description of change: We are moving the server named cuttlefish to a different network more suited for its use.
Downtime window start: 5:30 AM
Downtime window end: 6:00 AM
Affected services: nagios, logins to other boxes, various scripts
Affected systems: cuttlefish, nautilus
Expected End-user impact: During this time, OIT internal users who rely on cuttlefish will probably experience various connection issues as overlooked firewall issues may need to be resolved throughout the day. The Opsview nagios interface that user services and operations rely on for system and network status may be awry as well.
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Server maintenance – Directory server network migration
Description of change: We are moving services between networks
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: DSEE LDAP
Affected systems: ldapboc0, ldapboc1
Expected End-user impact: During this time we do not anticipate any end-user impact; however, the following services might be intermittently unavailable:
IDM, dhcp, frevvo, piwik, privateeye, privateeyetest, fauvcp, kiosk, swifttickets, notify, webferret, baselinelistentest, baselinelisten, macverter, sso-module, phonebill2, chessboard, mfa, password, pt, ach, netreg
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Server maintenance – BHRIC Compellent Upgrade
Description of change: OIT is upgrading the BHRIC Storage cluster
Downtime window start: 4:00 AM
Downtime window end: 7:00 AM
Affected services: BHRIC DFS (user profiles) and VM storage
Affected systems: boc22-em, boc22-s-compellent-1, boc22-s-compellent-2
Expected End-user impact: During this time no end-user impact is expected.
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Server maintenance – Banner patches
Description of change: OIT will be performing patches to the Banner system to provide up-to-date functionality in Banner 8 and additional supporting infrastructure for Banner XE
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: Banner INB will be unavailable for a brief period of time during the installation of the two upgrades but the effects on the user population should be minimized because it will take place during the maintenance window at which time Banner accessibility is usually diminished
Affected systems: Banner 8 General module in production, Banner 8 Student module in production
Expected End-user impact: During this time, Banner INB will be unavailable for a brief moment
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