OIT network maintenance January 22 from 6:00 am – 7:00 am

On Sunday, January 22, 2017, between 6:00 am and 7:00 am, OIT will implement an emergency update to the core network. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 10 – 20 minutes during this time period. This outage will affect connectivity to the Internet as well as connectivity within FAU.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

Workday Slowness

Workday Production appears to be slow, and some of users are getting a message that “Workday is currently unavailable”.  Workday is currently investigating this issue and we are working closely with them to resolve.

Posted in Workday

OIT Systems Maintenance, Thurs. Jan 19 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/19/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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UCS firmware upgrade
When: 3:00AM – 6:00AM
Affected services: Blackboard, ADFS, Malware Bytes, 365 Dirsync, PaperCut, SharePoint, College of Education Websites, Chessboard, College of Mediciine application site, Labs Remote Apps, Labs Camera Servers, Undergrad App, CAS/Shib, NetReg, Boca DNS, Boca DHCP, Networking Servers, SCCM, Exchange POP and IMAP
Affected systems: boc22hv[01-07], boc22hv[20-33], boc22sas[1-4], boc22sast[1-4], bbloracle, bbloraclealt, appadmin, as4, as5, bba[1 – 10], bbm1, boc22adfs, boc22adfsp, boc22aptven, boc22asmt, boc22bedework, boc22canvascli, boc22cm102srv1, boc22cm102srv10, boc22cm102srv9, boc22cm102vrt101mrtg, boc22dellome, boc22dirsync, boc22kofaxcap, boc22mbes, boc22mssql11, boc22mssql12, boc22mssql21, boc22mssql22, boc22mssql31,boc22mssql32, boc22mssqldev1, boc22mssqldev2, boc22mssqltald1, boc22mssqltald2, boc22mssqltalp1, boc22mssqltalp2, boc22nasmvi, boc22oimccp1, boc22ora09, boc22payaradp, boc22payaranp01, boc22pcapp01, boc22pcapp01dev, boc22pcapp02, boc22pcapp02, devboc22pclyprt01, boc22pcoffice01, boc22pcprt01, boc22reports1, boc22sccm, boc22snapc, boc22spapp1, boc22spwfe1, boc22talweb2, boc22vcenter1, boc22whatsup, cardaccess, cas1, chessboard, comvmadi01, comvmpsql1, comvmsql01, comvmweb01, comvmweb1, comvmwebdev1, controller, cosweb1, cuttlefish, dhcpboc1, dnsboc1, dsr[1 – 6], duo, eprint2, exchangeca03, fauappsrv2, filelocker[1 – 2], freeze, frevvo1, frevvot, gitlab, hpc, idm2, idm4p-oel6, iss, issdev, jenkins2, ldapboc1, ldapboc1-el6, lintalon0, mlintalon1, lists, ls-matlab, ls-medmodel, ls-osd, ls-snap, madcat1p, mcclient, migrate365, napalm, OracleEM, pinky, piwik1, r25-webservice, remotecon, s164n14, s165n113, s165n15, sacs, sepiidae, shibboleth2, shoutcast, starfish, talonx2, tuna2p, ugapp[1 – 5], visualsvn, wildflymc[1 – 2], XenAPP[00 – 02], XenAPP-Office, XenLIC, XenSF[1 – 2], XenZDC1-2, yakko
Description of maintenance: OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.
User impact: No end-user impact is expected

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Migration of talisma from old bigip to the new bigip
When: 6:00am – 7:00am
Affected services: Talisma(CampusNexus)
Affected systems: Talisma(CampusNexus)
Description of maintenance: We are continuing the move of servers from older bigip load balancer hardware to the new ones. This move will be for the backend servers that support talisma
User impact: There should be no end user impact as we are not changing the IP for talisma just the load balancer it will be on during off business hours. The only users that might be effected are those that are trying to connect to the web client during maintenance.
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Main Incoming/Outgoing Email Gateway Changes (Ironport)
When: 5:00am – 6:00am
Affected services: email
Affected systems: bertx, berty, boc22esa02, nwesa02​
Description of maintenance: ​We are making changes to the main incoming/outgoing email servers in an effort to increase efficiency and to control some of the outgoing spam.
User impact: Perhaps some individuals who legitimately send over 100 messages within an hour that is not using lists.fau.edu or some other established means of mass communication will notice the new restriction.

Posted in Systems

[Resolved] Power and Network Issue in the Culture and Society building

 

Due to active generator testing in building 97, Culture and Society, the building is experiencing network and power related issues.  We are working to resolve the networking issue as soon as possible.

Thank you

Posted in Network and Telecom

Do Not Open Phishing Email with subject line “Important announcement from President John Kelly”

If you received an email that appears to come from President John Kelly with subject line “Important announcement from President John Kelly” do not open and please delete this email immediately. This is a phishing email.

If you already opened the attached document contact the OIT Help Desk at 561.297.3999 for further assistance.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized, Workday

Out of Maintenance Window OIM Restart – 1/9/2017

OIM will be restarted at approximately 10:00am this morning to address severe load and latency that is ultimately impacting a variety of services.

The downtime is roughly ten minutes.

This would impact the following:

Password Changes, Account Claiming, and New Hires from Workday.

Posted in Banner and Admin Systems, Systems

[Completed] OIT network maintenance January 7 from 1:00 am – 6:00 am

The network maintenance scheduled for January 7 has been completed.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

OIT network maintenance January 7 from 1:00 am – 6:00 am

On Saturday, January 07, 2017, between 1:00 am and 6:00 am, OIT will implement an emergency update to the core network.  Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 20 – 30 minutes during this time period. This outage will affect connectivity to the Internet as well as connectivity within FAU.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

Sporadic networking issues may cause brief connectivity issues

Sporadic networking issues may cause brief connectivity issues. We are aware of the issue and working to resolve as soon as possible.

We apologize for any inconvenience.

OIT

Posted in Uncategorized

Issuses with Workday

We are currently experiencing issues with Workday login as well as performing some job functions within Workday.

We are currently investigating and hope to have the issue resolved shortly.

OIT

Posted in Uncategorized, Workday