Out of Maintenance Window OIM Restart – 1/9/2017

OIM will be restarted at approximately 10:00am this morning to address severe load and latency that is ultimately impacting a variety of services.

The downtime is roughly ten minutes.

This would impact the following:

Password Changes, Account Claiming, and New Hires from Workday.

Posted in Banner and Admin Systems, Systems

[Completed] OIT network maintenance January 7 from 1:00 am – 6:00 am

The network maintenance scheduled for January 7 has been completed.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

OIT network maintenance January 7 from 1:00 am – 6:00 am

On Saturday, January 07, 2017, between 1:00 am and 6:00 am, OIT will implement an emergency update to the core network.  Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 20 – 30 minutes during this time period. This outage will affect connectivity to the Internet as well as connectivity within FAU.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

Sporadic networking issues may cause brief connectivity issues

Sporadic networking issues may cause brief connectivity issues. We are aware of the issue and working to resolve as soon as possible.

We apologize for any inconvenience.

OIT

Posted in Uncategorized

Issuses with Workday

We are currently experiencing issues with Workday login as well as performing some job functions within Workday.

We are currently investigating and hope to have the issue resolved shortly.

OIT

Posted in Uncategorized, Workday

[COMPLETED] – Touchnet Maintenance (student payment services), Wednesday, Dec 21 3:00AM to 7:00AM

** MAINTENANCE COMPLETED **

TouchNet systems will be undergoing routine maintenance; from 3:00a.m. to 7:00a.m. on Wednesday 12/21/16.

All student payment services will be unavailable during this time.

 

Posted in Banner and Admin Systems, Systems

OIT Upgrade and Enhancement Schedule, Dec. 21 – 30

To minimize impact to our user community, the Office of Information Technology has planned several upgrades and enhancements during the upcoming holiday break. Please see the schedule below for dates, times and impacts.

Outstanding Maintenance

Wednesday, Dec. 28 through Friday, Dec. 30; each morning from 12:01 a.m. – 6 a.m.
Network Core Maintenance; expect intermittent network outages during this time period.

Completed Maintenance

Wednesday, Dec. 21, 6 p.m., through Thursday, Dec. 22, 6 a.m.  Datacenter Power Upgrades [Completed]

Monday, Dec. 26, 1 a.m. – 6 a.m:  Network Core Maintenance [Completed]

Monday, Dec. 26, 6 p.m. through Tuesday, Dec. 27, 6 a.m:  Banner Patches and Upgrades [Completed]

 

Posted in Banner and Admin Systems, Network and Telecom, Systems, Uncategorized

[Resolved] Echo360 Maintenance Complete

The maintenance on the Echo360 system is complete, and videos are now available for viewing.

Posted in Instructional Technologies, Lecture Capture

Echo360 Emergency Maintainence Notice

The Echo360 Systems Server will be unavailable from 9:15AM – 11:00 AM to undergo maintenance.

Thank you for your patience and  cooperation.

 

 

Posted in Uncategorized

[Resolved] Intermittent access to Blackboard

The intermittent access to Blackboard has been resolved.

Posted in Educational Technologies, Systems