OIT is currently investing a problem with intermittent access to Blackboard. We hope to speedily correct any issues found and apologize for the inconvenience.
OIT is currently investing a problem with intermittent access to Blackboard. We hope to speedily correct any issues found and apologize for the inconvenience.
OIT is still experiencing email delays, now between 10-20 minutes. We are still closely monitoring this and will provide another update at 11:30am.
OIT is currently experiencing an email delay of 20-30 minutes due to a heavy increase in email traffic. We are closely monitoring this and will provide another update in 20 minutes. We apologize for the delay.
***** The issues with the helpdesk ticketing system have been resolved. *******
———————————————————————————————–
We are currently experiencing intermittent issues with accessing TeamDynamix, the help desk ticketing system. You may receive a Service Unavailable error. We have contacted the vendor and will update this status as we receive more information.
We apologize for any inconvenience.
OIT
The network upgrade in the Education building has been completed.
Thank you
On Sunday, December 04, 2016, between 12:00 am and 6:00 am, OIT will upgrade the network in the FAU Education building #47. This upgrade will cause intermittent interruptions to the network in the Education building during the implementation and testing of the new hardware. If you experience difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk or 561-297-3999 for immediate assistance.
Thank you
Registration (add or drop) is back up. We apologize for the inconvenience.
Registration (Add or Drop Classes) is currently unavailable. We are working on resolving the issue as soon as possible.
We apologize for any inconvenience.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 12/01/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
MyFAU
Migration of mcportal1, mcportal2, mcsource from old bigip to new bigip
When: 3:00AM – 5:00AM
Affected services: Myfau web portal
Affected systems: Direct access to mcsource, mcportal1, and mcportal2
Description of maintenance: OIT is continuing the move of servers from older bigip load balancer hardware to the new ones. This move will be for the backend servers that support the myfau.fau.edu site.
User impact: The main myfau.fau.edu access should be unaffected but users may experience interruptions with components within myfau.fau.edu during the transition.
***************************************************
FAU Main Web site (www.fau.edu)
Backend storage move for www.fau.edu
When: 3:30AM – 4:30AM
Affected services: The main fau site should stay up during this period. There may be interruptions to Omniupdate CMS updates as well as manual webpage updates to wisex.
Affected systems: wise, wisex, swise, webnet4, webnet5, webnet6, webnet7, webnet8
Description of maintenance: We are moving the data that is served up by FAU’s main website www.fau.edu to the newer storage appliances
User impact: Updates to www.fau.edu or any other sites hosted on www.fau.edu may be interrupted
***************************************************
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/17/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
Oracle quarterly DB patches (boc22ora01)
When: 3:00AM – 7:00AM
Affected services: Report Caster and WebFOCUS production
Affected systems: boc22ora01
Description of maintenance: Applying Oracle PSU to DB’s on host boc22ora01.
User impact: Report Caster and WebFOCUS will be temporarily unavailable at times during the maintenance window. Jobs may not execute in Report Caster.
***************************************************
Oracle quarterly DB patches (boc22ora03)
When: 3:00AM – 7:00AM
Affected services: Identity Manager production and MSOP instance which houses miscellaneous schemas such as Owlapp, grouper, undergrad app, grad survey, lumsync, pwd expire, swift, frevvo, fau visitor
Affected systems: boc22ora03
Description of maintenance: Applying Oracle PSU to DB’s on host boc22ora03
User impact: Applications that login to the MSOP or IDMP instances will become temporarily unavailable during the maintenance window
***************************************************
Oracle quarterly DB patches (boc22ora05)
When: 3:00AM – 7:00AM
Affected services: IEA Data Warehouse, Resource 25
Affected systems: boc22ora05
Description of maintenance: Applying Oracle PSU to DB’s on host boc22ora05.
User impact: The IEA Data warehouse will not be available during this time. The Resource 25 application will experience interruptions in service as well
***************************************************
Oracle quarterly DB patches (mcoracle)
When: 3:00AM – 7:00AM
Affected services: Luminis production (MyFAU)
Affected systems: mcoracle
Description of maintenance: Applying Oracle PSU to DB’s on host mcoracle.
User impact: MyFAU and Luminis will be come unavailable during the maintenance window. Will have to coordinate with someone to restart these services once the database is back online.
***************************************************
Migrate idm4p to oracle enterprise linux 6
When: 5:00AM – 6:00AM
Affected services: chessboard password reset tool
Affected systems: idm4p
Description of maintenance: We are upgrading the operating system for a component of the chessboard tool (internal OIT use)
User impact: No end-user impact is expected
***************************************************