The FAU network is experiencing an issue in the Switched Ethernet connectivity to all of the campus locations. We are working to resolve the issue.
Thank you
The FAU network is experiencing an issue in the Switched Ethernet connectivity to all of the campus locations. We are working to resolve the issue.
Thank you
New Customer Alert: Production Tenants Experiencing Integration and Reporting Performance Issues – Ashburn Data Center
Type: Operations Workday Release: Workday 26 Jira: ENVOPS-57268
Status: Resolved
Update: August 2nd, 2016, 12:15pm PT:
Workday has cancelled all scheduled reports and reports sent to the W Drive that were submitted before August 2nd, 2016 at 9:25am PT. Process Monitor will show them as active. Please ignore this status and resubmit if needed. The status of the reports that were cancelled will automatically change to failed after 30 days.
New Customer Alert: Internet Explorer Browser Issue
Type: Product Defect Workday Release: Workday 26 Jira: UIC-24683
Status: Resolved
Issue resolved, fix applied to production.
The issue with the power outage at Fort Lauderdale has been resolved. There appeared to be two network switches that affected the 7th and 9th floor on HEC. The equipment issue has been resolved.
Single Sign On Upgrade
When: 3:00AM – 7:00AM
Affected services: All login systems that utilize SSO.fau.edu including Blackboard, Workday, Office 365, Outlook 365, Owl Apps (Google Applications), and many others.
Affected systems: shibboleth1, shibboleth2, cas1, cas2, BigIP
Description of maintenance: The University Single Sign On infrastructure will be upgraded to the latest version and introduce a new login page.
User impact: Single Sign On will be intermittently available during the upgrade.
** Emergency maintenance has been completed. All services are now functioning. **
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OIT is currently performing emergency maintenance to correct an issue on the FAU Account Self-Services portal. The estimated time is 15 minutes and during this time some functionality, such as account claiming will be inaccessible.
We apologize for the inconvenience.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/28/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Single Sign On Upgrade
When: 3:00AM – 7:00AM
Affected services: All login systems that utilize SSO.fau.edu including Blackboard, Workday, Office 365, Outlook 365, Owl Apps (Google Applications), and many others.
Affected systems: shibboleth1, shibboleth2, cas1, cas2, BigIP
Description of maintenance: The University Single Sign On infrastructure will be upgraded to the latest version and introduce a new login page.
User impact: Single Sign On will be intermittently available during the upgrade.
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Enable OIM Attended Attribute
When: 5:00AM – 6:00AM
Affected services: OIM, OUD
Affected systems: boc22oimp01.fau.edu, boc22oimp02.fau.edu
Description of maintenance: This feature ensures account policies continue to exist for student accounts accessing gmail services when they are no longer enrolled in courses.
User impact: None, this feature is being turned on in preparation of migrating away from Waveset.
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Oracle quarterly DB patches (bbloracle)
When: 3:00AM – 7:00AM
Affected services: Blackboard Production
Affected systems: bbloracle
Description of maintenance: Applying Oracle PSU to DB’s on host bbloracle.
User impact: Blackboard will become temporarily unavailable during the maintenance window.
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Oracle quarterly DB patches (bannerprd and odsprod)
When: 3:00AM – 7:00AM
Affected services: Banner and ODS production along with services that are tied to the these systems such as jobsub, appworx, dars, and cleanaddress
Affected systems: bannerprd, odsprod, sctcache1-7, sctforms-2
Description of maintenance: Applying Oracle PSU to DB’s on hosts bannerprd and odsprod.
User impact: Users will be unable to login to Banner or ODS during the period the database is offline. This should be no longer than 1 hour.
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Oracle quarterly DB patches (boc22ora07)
When: 3:00AM – 7:00AM
Affected services: Oracle Identity Manager production
Affected systems: boc22ora07, boc22oimp1, boc22oimp2
Description of maintenance: Applying Oracle PSU to DB’s on host boc22ora07
User impact: The OIM system will be unavailable for a short period. During this time, account changes will not be processed and the self-service interface will be unavailable.
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Financial Aid 8.26.1 upgrade/patches
When: 3:00AM – 7:00AM
Affected services: Not Applicable
Affected systems: Banner Financial Aid
Description of maintenance: The Financial Aid office has requested that the following packages associated with the Financial Aid 8.26.1 upgrade/patches be installed in production this Thursday morning during the maintenance cycle.
User impact: No user impact is anticipated
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SSO EV certificate
When: 6:00AM – 7:00AM
Affected services: sso.fau.edu and all authentication services
Affected systems: BigIP, Shibboleth1, Shibboleth2, Cas1, Cas2
Description of maintenance: Upgrade SSO.fau.edu’s certificates with EV Green Bar Certificates
User impact: Users should see a green bar naming FAU in the browsers address bar when users SSO.
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Email disclaimer for @health.fau.edu email users
When: 6:00AM – 6:05AM
Affected services: email for @health.fau.edu users
Affected systems: Exchange 365
Description of maintenance: The College of Medicine is mandating that email sent from @health.fau.edu addresses have a disclaimer appended to the message
User impact: After the change emails sent from @health.fau.edu will contain an appended disclaimer
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Single Sign on services to Office 365 and some College of Business sites are currently unavailable. We are working to resolve the issue.
We apologize for any inconvenience.
OIT