OIT Systems Maintenance, Thurs. July 21 from 3:00AM to 7:00AM

Posted on July 20, 2016 at 6:53 pm by ann

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/21/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Oracle quarterly DB patches (mcoracle)

When: 3:00AM – 7:00AM
Affected services: Luminis production (MyFAU)
Affected systems: mcoracle
Description of maintenance: OIT will apply Oracle PSU to DB’s on host mcoracle.
User impact: MyFAU and Luminis will be come unavailable during the maintenance window.

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Oracle quarterly DB patches (boc22ora05)

When: 3:00AM – 7:00AM
Affected services: IEA Data Warehouse, Resource 25
Affected systems: boc22ora05
Description of maintenance: OIT will apply Oracle PSU to DB’s on host boc22ora05.
User impact: The IEA Datawarehouse will not be available during this time. The Resource 25 application will experiance interruptions in service as well.

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Update requirements for the Data loss prevention (DLP) rules for Office 365 users

When: 6:00AM – 6:10AM
Affected services: Office 365 email
Affected systems: Office365
Description of maintenance: OIT will be changing the Data loss prevention (DLP) policies for all Office 365 users to restrict sending of drivers license and credit card numbers in addition to SSN and DEA Number of occurances of 5 or more
User impact: SSN, DEA Number, credit card and driver’s license pattern matching will warn the user but allow the mail to be sent if it contains 1-4 occurences and block, but allow the user to override if it contains 5 or more occurences

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Posted in Banner and Admin Systems, Email, Systems

Emergency Authentication System Maintenance, Tuesday, July 19 from 11:00PM to 1:00AM

Posted on July 19, 2016 at 1:44 pm by rresnick

The single sign-on system will be partially unavailable from 11:00 pm Tuesday July 19th, 2016 to 1:00 am Wednesday July 20th, 2016. While the maintenance is in progress users may intermittently experience difficulty logging into services such as Blackboard, Self Service, Office 365, Owlapps, and Workday.

Posted in Banner and Admin Systems, Educational Technologies, Email, Systems, Workday

[RESOLVED] – TouchNet (Bill Payment) Maintenance, Wed. June 20 from 3:00AM to 7:00AM

Posted on July 18, 2016 at 9:00 am by ann

Wednesday, July 20 – TouchNet has completed this maintenance cycle. All payment applications are back online and available for regular business use.

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The TouchNet payment processing system will be undergoing maintenance; from 3:00(am) to 7:00(am) –EST, on Wednesday 7/20/2016.

This will affect student payment services (Bill+Payment), as well as all Marketplace stores, uPay sites and TouchNet ready partner applications.

Posted in Banner and Admin Systems, Uncategorized

Emergency Blackboard Maintenance – 7/12/2016 – 4:00am to 4:30am

Posted on July 11, 2016 at 4:42 pm by jloiacon

We will be performing Emergency Blackboard Maintenance between 4:00am and 4:30am to resolve an issue with Item Analysis.

Posted in Educational Technologies

OIT Systems Maintenance, Thurs. July 7 from 3:00AM to 7:00AM

Posted on July 6, 2016 at 12:00 pm by ann

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/07/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Enable multifactor authentication for Banner Self-Service
When: 5:00AM – 6:00AM
Affected services: Banner Self Service
Affected systems: Banner Self Service
Description of maintenance: OIT will enable 2Factor authentication for users who are 2Factor enabled and wish to access Banner Self Service.
User impact: Users with 2Factor enabled will be forced to 2Factor when logging into Banner Self Service.

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Posted in Banner and Admin Systems, Systems

OIT Systems Maintenance, Thurs. June 30 from 3:00AM to 7:00AM

Posted on June 29, 2016 at 9:34 pm by ann

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/30/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Install Oracle quarterly DB patches and increase memory – MSOP
When: 5:00AM – 6:30AM
Affected services: ACH_PROD, FAUVISITOR_PROD, FREVVO5_PROD, FREVVO61_PROD, GOOGLE_PROD, GRADSURVEY_PROD, GROUPER_PROD, KIOSK_PROD, LUMSYNC_PROD, NEWUNDERGRAD_PROD, NONDEGREE_PROD, NOTIFY_PROD, OWLAPP_PROD, PHONEBILL_PROD, PWDEXPIRE_PROD, REG_PROD, RESERVATIONS_PROD, SWIFT_PROD, TALON_PROD, TVLZNUMREQ_PROD, UNDERGRAD_PROD
Affected systems: boc22ora03.fau.edu
Description of maintenance: Applying quarterly database patches and increase memory for MSOP Database. MSOP is a multipurpose database used the services listed above.
User impact: The services listed above will not be available during the time of maintenance.

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REDCap Upgrade
When: 4:00AM – 6:30AM
Affected services: redcap.fau.edu
Affected systems: redcap1, redcap2, redcapdb
Description of maintenance: OIT will update redcap surveying software to the latest version
User impact: REDCap will be offline during the upgrade.

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Posted in Systems

[Resolved] Partial network outage in Student Support Services building 80

Posted on June 27, 2016 at 1:56 pm by ken

The network in the Student Support Services building has been restored.

Thank you

Posted in Network and Telecom

Partial network outage in Student Support Services building 80

Posted on June 27, 2016 at 1:29 pm by ken

We are experiencing a partial network outage in the Student Support Services, building 80 on the Boca Raton campus. We are working to resolve the issue.

Thank you

Posted in Network and Telecom

[RESOLVED]FAU’s Online Payment System is currently unavailable

Posted on June 22, 2016 at 2:49 pm by turner

FAU’s Online Payment System is currently unavailable due to maintenance. System is expected to go back online the morning of 6/23/2016
All Electronic Payments and Refunds will be disabled during this time.

Posted in Uncategorized

OIT Systems Maintenance, Thurs. June 23 from 3:00AM to 7:00AM

Posted on June 22, 2016 at 10:27 am by ann

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/23/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Increase size of andisec share

When: 3:00 – 7:00AM
Affected services: All SMB and SFTP shares on andisec
Affected systems: andisec
Description of maintenance: OIT will increase the size for the transfer share on andisec
User impact: All SMB and SFTP shares on andisec will be unavailable during the maintenance window. Jobs that are connected to andisec will need to be restarted once andisec is available again.

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Posted in Systems