[RESOLVED] – Issues with Office365 applications (Email, Skype for Business, SharePoint)

We are currently experiencing some connectivity issues with Office365 applications, such as email, Skype for Business, and SharePoint. We are investigating the issue and have contacted Microsoft for assistance in order to resolve the issue as soon as possible.

We apologize for the inconvenience.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized, Workday

Network Maintenance – Wednesday June 22nd from 6:00 a.m. until 6:30 a.m.

OIT will be performing potentially intrusive network maintenance tomorrow morning from 6:00 a.m. until 6:30 a.m.  During this time, there may be a brief interruption of network connectivity on the Boca Raton campus lasting approximately 30 seconds.

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

[COMPLETED] TouchNet Payment Processing – Maintenance on Wed. June 22 from 3:00AM – 7:00AM

The TouchNet payment processing system will be undergoing maintenance; from 3:00(am) to 7:00(am) –EST, on Wednesday 6/22/16.

This will affect student payment services (Bill+Payment), as well as all Marketplace stores, uPay sites, and TouchNet ready partner applications.

 

Posted in Banner and Admin Systems, Systems

Network Maintenance – Sunday 6/19 from 5:00 a.m. until 8:00 a.m.

OIT will be performing maintenance on the core Boca network tomorrow, Sunday June 19th from 5:00 a.m. until 8:00 a.m. During this time, sporadic connectivity loss will occur on the Boca campus during the maintenance window. Interruptions are expected to be brief and last only a couple of minutes.

Posted in Banner and Admin Systems, Network and Telecom, Systems

OIT Systems Maintenance, Thurs. June 16 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/16/2016 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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Upgrade MalwareBytes Server

When: 3:00AM – 7:00AM
Affected services: Malwarebytes EndPoint Security
Affected systems: Boc22mbes
Description of maintenance: OIT will upgrade the Malwarebytes server from version 1.5 to version 1.7.
User impact: Clients will be unable to talk to the server for approximately a half hour while the upgrade is running

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Update email routing for 365 users

When: 4:00AM – 5:00AM
Affected services: email for 365 users​
Affected systems: idm
Description of maintenance: OIT will be modifying the email routing for 365 users
User impact: No end-user impact is expected​

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Posted in Email, Systems

Blackboard FAUNet ID login not working

The Blackboard FAUNet ID login method is currently experiencing Authentication Errors.
As an alternative, please attempt to login using the Blackboard method by selecting “Blackboard” from the Login With Drop-down and enter your usual FAU username and password.

bb_login

Posted in Educational Technologies, Systems

FAU Guest Wifi Issue

FAU Guest wifi is not accepting the credentials provided and we are currently investigating.

We apologize for any inconvenience and will update this status as soon as possible.

OIT

Posted in Network and Telecom

High Performance Computer Cluster Services Restored

The power outage has been resolved on the Jupiter campus, High Performance Computing Cluster is available again.

Posted in Uncategorized

High Performance Computing Cluster Offline

Due to a power outage on the Jupiter campus the Koko High Performance Computing Cluster is offline.

Posted in Network and Telecom, Systems

[COMPLETED] – Emergency Maintenance – MyFAU restart, Tue June 7 at 10pm – 10:15pm

****UPDATE****

The restart of MyFAU has been successfully completed.

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OIT will restart MyFAU at 10 p.m. tonight (Tue, June 7). We estimated the restart to take between 10 to 15 minutes to complete.

After the restart, the Outlook icon in MyFAU will no longer automatically log in users to Outlook Web Access (OWA). Instead, users will be directed to the OWA login screen (exchange.fau.edu) and will need to authenticate in order to access their email.

OIT

Posted in Systems