The emergency network maintenance has been completed.
Thank you
The emergency network maintenance has been completed.
Thank you
Just after midnight tonight, between 12:01 am and 6:00 am, OIT will perform an emergency update to the network router on the Boca Raton campus. This update will cause an interruption to the data and telephone networks. If you experience difficulties after the times outlined above, please contact the FAU help desk at 561-297-3999 for immediate assistance.
Thank you
** UPDATE – 2:23pm **
We have stabilized the network and all services should be functioning as normal at this time. We will be doing emergency maintenance at midnight in which there may be intermittent loss of network connectivity. We appreciate your patience and apologize for any inconvenience.
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We are currently experiencing network connectivity issues. This is mainly affecting wireless connections on all campuses. OIT is working to resolve the issues as soon as possible.
We apologize for any inconvenience this may cause.
OIT
*****UPDATE*****
TouchNet systems has completed their maintenance. All systems are back online and ready for regular use.
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TouchNet will be performing routine server maintenance from 3:00 a.m. to 7:00 a.m. on Wednesday 3/16/2016.
All student payment services and marketplace sites will be unavailable during this time.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/10/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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ePrint 2-factor authentication
When: 4:00AM – 6:00AM
Affected services: ePrint
Affected systems: eprint.fau.edu
Description of maintenance: OIT will enable Duo 2-factor authentication for the ePrint URL https://eprint.fau.edu
User impact: There will be no access to ePrint during this time
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CAS Login Patch
When: 5:00AM – 6:00AM
Affected services: CAS
Affected systems: cas1, cas2, cas3
Description of maintenance: OIT will update the single sign on system to prevent users from entering a space before or after their username. This will improve usability by stopping users from receiving an error when logging in.
User impact: None, these a clustered and the patch will be applied to one at a time.
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Upgrade Ironport servers bertx and berty from Version: 9.7.0-125 to Version: 9.7.1.066
When: 5:00AM – 6:30AM
Affected services: None
Affected systems: None
Description of maintenance: Upgrade Ironport servers bertx and berty from Version: 9.7.0-125 to Version: 9.7.1.066
User impact: Possible delay in receiving mail
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Liebert battery replacement at Jupiter, RF 219
When: 4:00AM – 7:00AM
Affected services: None
Affected systems: None
Description of maintenance: Emerson is replacing all 40 batteries in the Liebert unit in RF 219.
User impact: None, the unit will be on standby and should be powered by the backup generator if there is a power failure.
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OIT will be performing network maintenance on Wednesday, March 9 from 12:01 a.m. until 4:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 15 minutes during this window. The Internet connection will be rerouted to the backup connection to minimize any downtime.
Thank you
The network outage in the Library has been resolved.
Thank you
We are experiencing a partial network outage in the Library on the Boca Raton campus. We are replacing the hardware now.
Thank you
We are experiencing some technical difficulties with the myfau portal. Currently working on the problem. We apologize for the inconvenience.
Starting Monday, March 7, through Wednesday, March 9, 2016 between the hours of 9:00 pm and 6:00 am, the Communications Infrastructure team will begin upgrading the VoIP telephones at all campus locations. During this time the phones will require a fifteen-minute reboot after receiving the upgrade. If you experience difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance. Thank you