OIT Systems Maintenance, Thurs. June 23 from 3:00AM to 7:00AM

Posted on June 22, 2016 at 10:27 am by ann

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/23/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Increase size of andisec share

When: 3:00 – 7:00AM
Affected services: All SMB and SFTP shares on andisec
Affected systems: andisec
Description of maintenance: OIT will increase the size for the transfer share on andisec
User impact: All SMB and SFTP shares on andisec will be unavailable during the maintenance window. Jobs that are connected to andisec will need to be restarted once andisec is available again.

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Posted in Systems

[RESOLVED] – Issues with Office365 applications (Email, Skype for Business, SharePoint)

Posted on June 22, 2016 at 8:27 am by ann

We are currently experiencing some connectivity issues with Office365 applications, such as email, Skype for Business, and SharePoint. We are investigating the issue and have contacted Microsoft for assistance in order to resolve the issue as soon as possible.

We apologize for the inconvenience.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized, Workday

Network Maintenance – Wednesday June 22nd from 6:00 a.m. until 6:30 a.m.

Posted on June 21, 2016 at 4:00 pm by jcooley2

OIT will be performing potentially intrusive network maintenance tomorrow morning from 6:00 a.m. until 6:30 a.m. During this time, there may be a brief interruption of network connectivity on the Boca Raton campus lasting approximately 30 seconds.

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

[COMPLETED] TouchNet Payment Processing – Maintenance on Wed. June 22 from 3:00AM – 7:00AM

Posted on June 20, 2016 at 8:30 am by ann

The TouchNet payment processing system will be undergoing maintenance; from 3:00(am) to 7:00(am) –EST, on Wednesday 6/22/16.

This will affect student payment services (Bill+Payment), as well as all Marketplace stores, uPay sites, and TouchNet ready partner applications.

Posted in Banner and Admin Systems, Systems

Network Maintenance – Sunday 6/19 from 5:00 a.m. until 8:00 a.m.

Posted on June 18, 2016 at 9:50 pm by jcooley2

OIT will be performing maintenance on the core Boca network tomorrow, Sunday June 19th from 5:00 a.m. until 8:00 a.m. During this time, sporadic connectivity loss will occur on the Boca campus during the maintenance window. Interruptions are expected to be brief and last only a couple of minutes.

Posted in Banner and Admin Systems, Network and Telecom, Systems

OIT Systems Maintenance, Thurs. June 16 from 3:00AM to 7:00AM

Posted on June 15, 2016 at 2:30 pm by ann

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/16/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Upgrade MalwareBytes Server

When: 3:00AM – 7:00AM
Affected services: Malwarebytes EndPoint Security
Affected systems: Boc22mbes
Description of maintenance: OIT will upgrade the Malwarebytes server from version 1.5 to version 1.7.
User impact: Clients will be unable to talk to the server for approximately a half hour while the upgrade is running

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Update email routing for 365 users

When: 4:00AM – 5:00AM
Affected services: email for 365 users
Affected systems: idm
Description of maintenance: OIT will be modifying the email routing for 365 users
User impact: No end-user impact is expected

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Posted in Email, Systems

Blackboard FAUNet ID login not working

Posted on June 15, 2016 at 5:33 am by wlinares

The Blackboard FAUNet ID login method is currently experiencing Authentication Errors.
As an alternative, please attempt to login using the Blackboard method by selecting “Blackboard” from the Login With Drop-down and enter your usual FAU username and password.

Posted in Educational Technologies, Systems

FAU Guest Wifi Issue

Posted on June 10, 2016 at 10:16 am by turner

FAU Guest wifi is not accepting the credentials provided and we are currently investigating.

We apologize for any inconvenience and will update this status as soon as possible.

OIT

Posted in Network and Telecom

High Performance Computer Cluster Services Restored

Posted on June 9, 2016 at 7:57 am by bbrown57

The power outage has been resolved on the Jupiter campus, High Performance Computing Cluster is available again.

Posted in Uncategorized

High Performance Computing Cluster Offline

Posted on June 8, 2016 at 12:59 pm by rresnick

Due to a power outage on the Jupiter campus the Koko High Performance Computing Cluster is offline.

Posted in Network and Telecom, Systems