OIT Systems Maintenance – Thurs. June 26 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/26/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 3:00AM – 6:00AM
Affected services: Undergraduate Application: https://ugapp.fau.edu and Graduate Application: https://owlapp.fau.edu​
Affected systems: ugapp1, ugapp2, ugapp3, ugapp4, ugapp5​
Description of maintenance: We are upgrading the admissions application to improve usability. It will be offline from 3am until 6am while we redeploy all services.
User impact: The admissions applications will be offline. Once they return to service the admissions forms will look different and may require that users clear their browser cache.
At this time we know the select box usage is effected and they must be manipulated with a mouse instead of the keyboard. We have contacted the vendor about this problem.​

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When: 6:00AM – 7:00AM
Affected services: All domain-joined PCs​
Affected systems: All domain-joined PCs​
Description of maintenance: ​OIT will be changing the default domain for PCs to be ‘FAU’. When signing-in to a computer ‘FAU’ will be the default when asking for credentials. If you need to authenticate with a user account in the IRM domain you will need to enter IRM\netid and your password (this is rare)
User impact: ​When prompted for credentials, ‘FAU’ will be the default domain. There is no downtime expected for this change.

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When: 4:00AM – 6:00AM
Affected services: We will be moving the content directory to faster storage
Affected systems: Blackboard ​
Description of maintenance: ​Blackboard will be unavailable during the maintenance window. We expect some servers to be up by the 1 hour mark with the rest being brought up one at a time and expect to be finished by 6 AM
User impact: ​Blackboard will be unavailable during the maintenance window.

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Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

[Resolved] Ft. Lauderdale campus network outage on the 9th floor

The network has been restored at the Ft. Lauderdale campus on the 9th floor.

Thank you

Posted in Network and Telecom

Lync on Office 365 currently unavailable

We believe there may be an issue with Microsoft hosted Lync services at this time. As a result, your Lync client may fail to login. We will update this post when more information becomes available.

Thank you for your patience,

Systems

Posted in Systems

Ft. Lauderdale campus network outage on the 9th floor

We are experiencing a network outage on the 9th floor of the Ft. Lauderdale campus. We are working to determine the cause of the outage.

Thank you

Posted in Network and Telecom

[Completed] Network Maintenance – Sunday June 22nd from 4:00a.m. until 5:00a.m.

The network maintenance scheduled for this morning has been completed.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

[Resolved] SeaTech campus network outage

The network has been restored at the SeaTech campus.

Thank you

Posted in Network and Telecom

SeaTech campus network outage

We are experiencing a network outage on a portion the FAU SeaTech campus. We are working to determine the cause of the outage.

Thank you

Posted in Network and Telecom

Network Maintenance – Sunday June 22nd from 4:00a.m. until 5:00a.m.

OIT will be performing network maintenance on Sunday June 22nd from 4:00 a.m. until 5:00 a.m.  During this time, there will be a network interruption lasting between 15-20 minutes which will affect connectivity between FAU and the Internet. This interruption in service will affect many campus network-based resources including Blackboard and streaming media.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

Banner production unavailable during Fiscal Year End Roll Phase I

Banner production FAUP will be unavailable from 12:00am to 10:00am Friday 27 June 2014 in order to complete Phase I of the fiscal year end roll process.
 
 

Posted in Banner and Admin Systems

OIT Systems Maintenance, Thurs. June 19 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/19/2014 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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When: 5:00AM – 6:00AM
Affected services: ​DHCP, DNS, and network authentication services on the HBOI campus
Affected systems: VMJUP
Description of maintenance: Replace battery and failed disk in HBOI network support server.The PERC battery and one of the SAS disks have failed in the HBOI network support server. Both need to be replaced.
User impact: ​Users at the HBOI campus may have trouble getting a DHCP address or resolving DNS if their only DNS entry is pointing 131.91.213.91. Netreg will not be available during the downtime window.

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When: 7:00AM
Affected services: Exchange​
Affected systems: exchangeca02​
Description of maintenance: OIT will be replcaing a failed battery on one of the University mail servers. No end-user impact is expected.​
User impact: No end-user impact is expected​

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Posted in Systems
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