OIT Systems Maintenance, Thurs. Sept. 25 from 3:00AM to 7:00AM

Posted on September 24, 2014 at 9:05 am by ann

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/25/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 6:00AM – 6:10AM
Affected services: Network Registration
Affected systems: ldapboc0 & ldapboc1​
Description of maintenance: OIT will be increasing the storage capacity to the systems which provide directory services to several applications.
User impact: No end-user impact is expected​

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When: 6:00AM – 7:00AM
Affected services: Talisma Client
Affected systems: Talisma
Description of maintenance: OIT will expand the hard drive for the Talisma app server.
User impact: Talisma client will not be available for 5-10 minutes and any users connected will be disconnected.​

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Posted in Systems

network switch upgrade in Building 22 second floor only

Posted on September 23, 2014 at 11:35 am by ken

On Wednesday, September 24, 2014, between 6:00 am and 6:30 am, the networking department will upgrade the data switch on the second floor in building 22 (Computer Center Building) on the Boca Raton campus. This upgrade will cause an interruption to the FAU network and telephone system on the second floor in building 22. If you experience difficulties after the times outlined above, please contact the networking department.

Thank you

Posted in Network and Telecom

[Resolved] Blackboard is not working properly

Posted on September 22, 2014 at 2:42 pm by nlee

Blackboard is now online.

Posted in Educational Technologies, Systems

[completed] Emergency network repair Friday 9/19/2014 starting at midnight

Posted on September 19, 2014 at 5:10 am by ken

The emergency network repair has been completed.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

OIT Systems Maintenance, Thurs. Sept. 18 from 3:00AM to 7:00AM

Posted on September 17, 2014 at 6:54 pm by ann

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/18/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 3:00AM – 5:00AM
Affected services: Blackboard Building Blocks: Software Updates, Cloud Profiles, Social Profiles, Partner Cloud, Content System, SafeAssign, Collaborate, Cengage Mindlinks, Wiley Plus, McGraw Hil, Textbook, Bookshelf, xpLor​
Affected systems: ​Blackboard​
Description of maintenance: We will be updating as many of the following Building Blocks as possible during the downtime window: Software Updates, Cloud Profiles, Social Profiles, Partner Cloud, Content System, SafeAssign, Collaborate, Cengage Mindlinks, Wiley Plus, McGraw Hil, Textbook, Bookshelf, xpLor​
User impact: Users may be unable to access the tools listed. Other areas should continue to function

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When: 3:00AM – 5:00AM
Affected services: Job scheduler and Workflow
Affected systems: ​AppWorx / Workflow
Description of maintenance: OIT will ​install UC4 and Workflow patches in FAUP/TEST to resolve issues with current Java releases
User impact: None expected

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When: 8:00 AM
Affected services: Undergraduate Admissions Application
Affected systems: ​ugapp.fau.edu, apply.fau.edu​
Description of maintenance: A new Undergraduate Admissions Application will be going live on Thursday, Sept 18th. The existing Undergraduate Application (ugapp.fau.edu) will remain active but will not allow creation of new accounts/applicants. New applicants will be directed to apply.fau.edu. Applicants with existing applications in the older system will be allowed to log in and complete their application.
User impact: No downtime is expected​

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Posted in Banner and Admin Systems, Educational Technologies, Systems

Emergency network repair Friday 9/19/2014 starting at midnight

Posted on September 17, 2014 at 5:22 pm by ken

Due to ongoing problems with the fiber from the vendor that provides Internet and Network Connectivity to FAU, there will be Emergency third-party maintenance that will sporadically affect connectivity to the campus from midnight until 2:00 a.m. on Friday, September 19. We are making efforts to ensure that most services including Blackboard and MyFAU are available as much as possible through the maintenance by utilizing backup internet connections and disaster recovery procedures. However, there may be intermittent and sporadic losses of connectivity due to the nature of the outage.

You can monitor the status of services at http://www.fau.edu/oit throughout the evening for updates.

For on-campus residents, services should continue as usual including outside access to the Internet. Users from off-campus may be unable to reach some services overnight starting at midnight. We apologize for the unavoidable disruption of services.

 

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

[resolved] SeaTech campus partial network outage – 2nd floor

Posted on September 16, 2014 at 4:49 pm by ken

The network issue at the SeaTech campus has been resolved.

Thank you

Posted in Network and Telecom

SeaTech campus partial network outage – 2nd floor

Posted on September 16, 2014 at 11:08 am by ken

We are experiencing a network outage on a portion the FAU SeaTech campus. We are working to determine the cause of the outage.

Thank you

Posted in Network and Telecom

[completed] Emergency Internet Maintenance from Midnight until 6:00 a.m.

Posted on September 11, 2014 at 8:45 am by ken

The emergency Internet maintenance scheduled for 9/11/2014 has been completed.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

Emergency Internet Maintenance from Midnight until 6:00 a.m.

Posted on September 10, 2014 at 5:20 pm by jcooley2

Due to ongoing problems with the fiber from the vendor that provides Internet and Network Connectivity to FAU, there will be Emergency third-party maintenance that will sporadically affect connectivity to the campus from midnight until 6:00 a.m. We are making efforts to ensure that most services including Blackboard and MyFAU are available as much as possible through the maintenance by utilizing backup internet connections and disaster recovery procedures. However, there may be intermittent and sporadic losses of connectivity due to the nature of the outage, including a 20 minute disruption in service around 2:00 a.m.

You can monitor the status of services at http://www.fau.edu/oit throughout the evening for updates.

For on-campus residents, services should continue as usual including outside access to the internet with the exception of the 20 minute disruption at 2:00 a.m..  Users from off-campus may be unable to reach some services overnight starting at midnight.  We apologize for the unavoidable disruption of services.

 

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems