OIT will be performing changes to apps.fau.edu in order to improve stability of the site the morning of 8/29/23, between 3AM and 7AM. During this time apps.fau.edu will be down.
OIT will be performing changes to apps.fau.edu in order to improve stability of the site the morning of 8/29/23, between 3AM and 7AM. During this time apps.fau.edu will be down.
Sonic Foundry will be updating Mediasite Video Cloud to the latest release during the scheduled maintenance window on August 27, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.
FAU is currently experiencing issues with email delivery. OIT is currently investigating the issue and anticipates that these issues will be resolved shortly. Following the resolution to this issue users may experience delayed email delivery for any emails that were sent during the outage.
Simple Syllabus is experiencing slow-downs and sporadic errors because of start-of-semester web traffic. They have notified us that they are addressing this issue through the evening to bring things back up to speed.
The Success Network (EAB Navigate) system is currently experiencing slow loading and navigating within the system. The vendor has been notified and we will post an update as we have additional information.
OIT
All services have been restored.
At around 12:00PM today Banner services experienced an interruption. We are working with our Managed Services Provider to restore services as soon
8/20/23 3:01PM:
Services are now restored.
Original Message:
At around 12:00PM today Banner services experienced an interruption. We are working with our Managed Services Provider to restore services as soon possible.
OIT will be performing network maintenance affecting all campuses wireless and Boca campus wired services on Tues August 15th from 6:00 a.m. until 7:00 a.m. During this maintenance window, there will be limited internet and access to campus technology services will be interrupted.
Update 8/14/23 9:33AM:
The Ellucian team resolved the issue with all Banner services. Users should now be able to log back into services and process any requests that were previously failing. The OIT team is also working on restarting all jobs and processes that may have failed due to this issue. All services are now reported to be restored.
Original Post:
Our Ellucian Banner system is currently experiencing issues, all applications related to Banner are impacted: Banner Admin, Banner Self-Service, Workflow, etc.
Users may see error messages stating that records cannot be inserted. We have raised a priority 1 case with our Ellucian Managed Services Provider and they are working at identifying the problem and will restore the service as quickly as possible.
We apologize for the inconvenience.
Thank you.
The issue preventing some users from accessing Mediasite Catalog presentations has been resolved.