OIT will be performing Banner Maintenance tomorrow from 12:00 a.m. until 7:00 a.m. on Tuesday 22nd, April. Banner will not be available during this time.
We apologize for any inconvenience caused.
Office of Information Technology
Florida Atlantic University
UPDATE: This is resolved. The integration is back to normal operation.
Users are experiencing errors when trying to load the Zoom Canvas integration in their courses. We will be updating this post as we receive updates on this issue.
In the meantime, meeting hosts can copy the join URL for their upcoming meetings and share them via email, announcements, etc. To do so:
Once sent, your attendees will be able to join your meeting by opening the link. As the host you can start the meeting by clicking the Start button on the page where you copied the link.
Services have been restored, if you are still having connection issues please flush your DNS cache and attempt to reconnect.
Zoom Incident status: Identified
Services are starting to recover. If you are still unable to connect, please flush your DNS cache and reattempt, and you should be able to connect.
You may restart Zoom on your devices and sign in to https://fau-edu.zoom.us.
For more updates: https://status.zoom.us/
Zoom is currently experiencing long load times and timeouts when trying to access the website or start a meeting.
Banner maintenance this morning continues. Currently, Banner Admin is not available. Users logging in can reach the search screen, but when trying to call a form, will see the maintenance page. Ellucian is still working on various upgrades this morning and are working towards restoring all services. We will update you on this announcement once the maintenance is complete. In addition, Banner Access Management will be unavailable as well, for those few users that manage Banner security.
Microsoft has reported they are currently investigating an issue with Exchange Online. Users may encounter a “Something went wrong” error when accessing Outlook on the web, or the New Outlook app. We are monitoring the Microsoft status and will update as soon as there is more information.
OIT
Workday is currently experiencing a service interruption. We are monitoring and will update once we have more information.
OIT
Some users may experience an error when trying to access Banner Self-service, Admin, or any other Banner services.
We are investigating and will update as soon as possible.
OIT
Users may be unable to access their email using the native mail app on iOS devices. You may get prompted to login.
Microsoft has posted the following status at https://portal.office.com/servicestatus
We will update as more information is available.