Emergency Maintenance – Several Systems

Good Morning,

OIT will be performing emergency maintenance on several systems throughout the day today and tomorrow. Therefore, if you experience an issue accessing a service, please wait and try again, and see if the service was restored. Most systems should be restored rather quickly. We will provide more information as we perform this maintenance.

Posted in Uncategorized

Intermittent Internet Issues

The Boca Raton campus is currently experiencing intermittent internet connectivity affecting both Ethernet and Wi‑Fi connections. Our team is investigating the issue and working to restore stable service as soon as possible.

Posted in Network and Telecom

[Resolved] Appworx Service Unavailable

Appworx was upgraded last night during maintenance. Ellucian is still working on some certificate issues with the upgrade. We are hoping to have the service restored soon. Users may have to update their clients once this is complete.

**Update** Certificate issue is resolved. Users will have to update their clients to the newest version.

Posted in Uncategorized

[RESOLVED] Frevvo Web Forms Unavailable

Frevvo, the software used to create and manage many university web forms, is currently unavailable. Users may be unable to access or submit forms at this time.

We are working to restore service as quickly as possible. Updates will be provided as more information becomes available.

Posted in Banner and Admin Systems, Systems, Uncategorized

[Resolved] Eduroam Wi-Fi Outage

The Eduroam Wi-Fi network experienced service disruptions earlier today between approximately 12:30 AM and 8:00 AM.

OIT has resolved the issue, and Eduroam is now functioning as expected.

Posted in Network and Telecom

OIT Maintenance Sep 24th

OIT will be performing maintenance from 9pm – 11:30pm on the Banner data warehouse. Banner itself will continue to be available while reporting may not be.

Posted in Banner and Admin Systems, Systems

[Resolved]FAU.edu Website Experiencing Intermittent Issues

Florida Atlantic University is currently experiencing issues affecting FAU.edu and several related web services. Users may encounter slow performance, intermittent connectivity, login issues, or difficulty accessing certain university websites and applications, including Workday.

Update: fau.edu is back online and available.

Posted in Accounts, Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized, Workday

[RESOLVED] Banner Maintenance

OIT will be performing Banner maintenance today, Friday, Sep 18, from 5:00 to 5:30 p.m. During this time, Banner will be unavailable.

Update: Banner and related services are back online and available.

Office of Information Technology
Florida Atlantic University

Posted in Banner and Admin Systems

[RESOLVED] Banner Maintenance

Banner maintenance is taking longer than expected. Banner will remain unavailable until approximately 8:00 AM. We apologize for the inconvenience and appreciate your patience.

UPDATE: Maintenance has finished, Banner is now available.

Posted in Banner and Admin Systems

503 Errors after login or long wait times

We are seeing many errors while trying to login to systems this morning. After an initial review, this seems to be an issue with Microsoft cloud services. We are still investigating, and reaching out to Microsoft now to verify the stability of their services. This may be impacting all systems that use single sign on right now.

Posted in Uncategorized