[RESOLVED] Frevvo Web Forms Unavailable

Frevvo, the software used to create and manage many university web forms, is currently unavailable. Users may be unable to access or submit forms at this time.

We are working to restore service as quickly as possible. Updates will be provided as more information becomes available.

Posted in Banner and Admin Systems, Systems, Uncategorized

[Resolved] Eduroam Wi-Fi Outage

The Eduroam Wi-Fi network experienced service disruptions earlier today between approximately 12:30 AM and 8:00 AM.

OIT has resolved the issue, and Eduroam is now functioning as expected.

Posted in Network and Telecom

OIT Maintenance Sep 24th

OIT will be performing maintenance from 9pm – 11:30pm on the Banner data warehouse. Banner itself will continue to be available while reporting may not be.

Posted in Banner and Admin Systems, Systems

[Resolved]FAU.edu Website Experiencing Intermittent Issues

Florida Atlantic University is currently experiencing issues affecting FAU.edu and several related web services. Users may encounter slow performance, intermittent connectivity, login issues, or difficulty accessing certain university websites and applications, including Workday.

Update: fau.edu is back online and available.

Posted in Accounts, Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized, Workday

[RESOLVED] Banner Maintenance

OIT will be performing Banner maintenance today, Friday, Sep 18, from 5:00 to 5:30 p.m. During this time, Banner will be unavailable.

Update: Banner and related services are back online and available.

Office of Information Technology
Florida Atlantic University

Posted in Banner and Admin Systems

[RESOLVED] Banner Maintenance

Banner maintenance is taking longer than expected. Banner will remain unavailable until approximately 8:00 AM. We apologize for the inconvenience and appreciate your patience.

UPDATE: Maintenance has finished, Banner is now available.

Posted in Banner and Admin Systems

503 Errors after login or long wait times

We are seeing many errors while trying to login to systems this morning. After an initial review, this seems to be an issue with Microsoft cloud services. We are still investigating, and reaching out to Microsoft now to verify the stability of their services. This may be impacting all systems that use single sign on right now.

Posted in Uncategorized

[Resolved] Banner Student Registration Issue

We are currently experiencing an issue with Banner Student Registration where students may receive the message “Time tickets prevent registration at this time” when attempting to register for classes.

OIT is actively working to resolve the issue and restore normal registration functionality as quickly as possible.

We will provide an update once the issue has been resolved.

Posted in Banner and Admin Systems

[RESOLVED] MYFAU Service Notice

Update:
A fix has been implemented, and MYFAU response times should be improving. We will continue to closely monitor the environment as all affected applications are restored to normal functionality.


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MYFAU is currently experiencing intermittent performance issues. Some pages may load slowly or fail to load.

Our vendor is actively working to resolve the issue, and we are monitoring the situation closely.

If you encounter an error, please wait a few moments and try again.

Posted in Accounts, Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized

[Resolved] Single Sign On (SSO) outage between approximately 8:10am -8:25am

We experienced a temporary SSO (Single Sign On) outage from between approximately 8:10am until 8:25am. Login access to FAU Services, including Workday, Canvas, and other services were unavailable at that time. Service has been fully restored.

Posted in Banner and Admin Systems, Systems, Uncategorized, Workday