The network maintenance scheduled for March 7 has been completed.
Thank you
The network maintenance scheduled for March 7 has been completed.
Thank you
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/08/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Windows configuration and deployment system upgrade
Description of change: The system providing configuration, deployment and updates to Windows clients will be upgraded to the latest version
Downtime window start: 3:00 AM
Downtime window end: 6:30 AM
Affected services: OS deployments, app installs, windows updates from SCCM
Affected systems: boc22sccm
Expected End-user impact: During this time, all OS deployments, app installs, windows updates from sccm will be unavailable
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Patch Tomcat FAU Apps
Description of change: Applying latest patches for Apache Tomcat servers.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: FAU Financial Aid Quiz, Account Self Service, ACH Payments
Affected systems: tuna1p.fau.edu, tuna2p.fau.edu, boc22oimwebp1.fau.edu, boc22oimwebp2.fau.edu
Expected End-user impact: During this time, users may loose access to websites running services.
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Upgrade Jira from 7.2.3 to 7.8.0
Description of change: Upgrade Jira from 7.2.3 to 7.8.0. Migrate it’s database from mysql01 to boc22mysql02 for mysql verisoning support.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Jira, Jira Reports
Affected systems: Jira
Expected End-user impact: During this time, Jira will be unavailable
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All wireless upgrades have been completed.
Thank you
The power issue causing the telephone outage in T-6 has been resolved.
Thank you.
VIP Document Management System Upgrade
Description of change: We are making an enhancement to the VIP Document Management System in order to provide better security for logins
Downtime window start: 5:00 PM
Downtime window end: 5:30 PM
Affected services: VIP Document Management System
Affected systems: vip.fau.edu, boc22coex01
Expected End-user impact: During the upgrade, VIP document system will be unavailable. After the upgrade, users will have to go through the shibboleth single sign on login (and most likely 2factor authentication) that is enabled on many other FAU services.
Some forms hosted on the University Form Server (Frevvo) are returning errors when the form is submitted. We are working with the software vendor to resolve the issue and will update this post as we learn more. We will be implementing a work around to the problem at 10 pm March 1st, 2017. If you have any questions please contact Helpdesk.fau.edu.
List of the affected Forms:
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/01/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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University Form Server Upgrade (Frevvo)
Description of change: OIT will be upgrading the University form server (Frevvo) to provide new features and resolve several problems reported by users.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Frevvo Form Server, examples: Admissions Applications, Immunization Forms, Test Score Collecting Forms, and many more
Affected systems: Frevvo1.fau.edu
Expected End-user impact: During this time, users will not be able to edit or submit data to new or existing Frevvo forms
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Email Auditing Change
Description of change: OIT will be enabling mailbox auditing for all office 365 mailboxes.
Downtime window start: 8:00 AM
Downtime window end: 9:00 AM
Affected services: Office 365 / Exchange Online
Affected systems: Office 365 / Exchange Online
Expected End-user impact: During this time no end-user impact is expected.
The 1st floor network issue in building 22 has been resolved.
Thank you
We are experiencing an issue with the 1st floor data switch in the Computer Center building. We are working to resolve the issue as soon as possible.
Thank you
The FAU automated campus operator, also known as SPOK, is experiencing a problem with one of the hardware nodes. Incoming calls that will be routed to the operator. We are working with the vendor to resolve this issue.
Thank you